Description

I found a check deducted from my account on September 15th for $98.72 for an unknown service and I know I did not authorize this service. I contacted my bank, then went in, and discussed this matter. The company is listed as Homeguard and the bank gave me the phone number to call. I called and spoke to a person named John. This was a number for a cancellation service who could cancel my account (I hope he did). He was offshore and had no information or could answer any questions regarding how this account was opened or any of the questions I had written down before I called. John did tell me the cancellation service covered three different companies. The three companies are Homeguard, Auto 24/7 and Legal/Financial, just so you know. I wanted a refund. He gave me a line of mistruths, in my opinion, about how the payment was in a pending state and had not been credited to their account yet. I know better! He then told me I could call back on September 27th, 2025 and request a refund. I will call back and report what they tell me. This is a scam and if this company has my personal information then what other companies do? i will have to close my account and go from there.