Description

I contracted APS in mid-2024 for Termite Elimination Service, paying $600 upfront for inspection and treatment. After payment, APS failed to provide timely service. Months went by without proper action, and I was repeatedly told to “wait.” Eventually, APS admitted they had lost my contract and only placed a few bait traps, which were for monitoring, not elimination. They then informed me it would take additional months before applying termiticide. Despite my repeated calls, they never followed through with actual termite elimination. When I requested a refund, APS denied it and even presented a doctored (photoshopped) contract, falsely stating I had agreed to an annual plan. I would never have agreed to this, especially with an active termite infestation in my home. As of 09/12/2025, APS has not applied any termiticide. My termites remain untreated, and my $600 has essentially gone to waste. Their actions amount to bait-and-switch practices and poor business conduct.