Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I saw a video through TikTok showing me hoodies. I wanted to buy 2 of them through the link the video sent me too. Apparently there was a sale and the hoodie went from $140 to $35 so it was a steal. I bought it and it took a month to deliver. When it arrived it did not look like the promised hoodie at all. I asked for a refund and it told me that “effective immediately they were no longer doing refunds”. I went back to their website and the refund policy was still in effect even though they said it wasn’t and I checked their terms of service and they didn’t have there locations or phone number to contact info.

Dollars Lost

$35

Targeted Person's Location

CA, USA - 92626

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

https://sentralcollective.com/

Scam Type

Counterfeit Product

Learn More

Business name

Sentral

Date Reported

September 11, 2025

Scam ID

1056931


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?