Description

I got a call from 478-291-3758, which is an Atlanta, Georgia area code. I did not answer the initial call, so I called back, and a female stated she was from Amazon Customer Service. As a loyal Amazon customer, I became concerned. I asked the lady what the call was about. She then hung up in my face. I called back, and a male answered the phone and stated that they called because someone had charged $999.00 to my Amazon account. There are two accounts in my name: one using my correct address and one linked to 49 Arcadia Court, Albany, NY 12205. The one connected to the NY address was opened on March 28, 2025. I told him I only have one account. He stated he closed the other account linked to the NY address. He then transferred me to a "Social Security Representative." I know for a fact it is hard to get in touch with anyone from the SSA. The wait time is 1 hour or more on the phone. That appeared suspicious. The female said she was there to help me and needed the last four digits of my Social Security number. I told her that I couldn't give them to her, and she then said, "Well, I can't help you." After that, I hung up. I called the real Amazon Customer Service to verify any suspicious charges, and there were not any. The real Amazon Customer Service representative stated that Amazon will not call you about suspicious charges. He said that they will email you. This was very alarming. I'm glad I read the previous incident that was similar to my experience today. It prepared me. I did not fall for their tricks and give them my information. I hope this helps someone else.