Description

On July 20th, I placed an order through a Facebook advertisement for Sarah New York. At the time, there was a webpage i viewed in addition to the Facebook page before placing my order. I received an email receipt with order information. I followed up om 7/25 to inquire about shipping because I had not received any further update after placing the order. I got a response on 7/26 that is was in the processing stage and would be notified when the order would shipped. I send a thank you acknowledgement and that i would be notified shortly on shipping planning. I reached out again on 8/9 to inquire on status of shipping. I received the following email Due to an unexpectedly high volume of orders during our busy Summer Closing Sale, our processing times have been a bit longer than usual. I completely understand how important it is for you to receive your order promptly, and I truly appreciate your patience. Your order is in our priority shipping queue, and we expect it to be on its way within the next two weeks. We’ll make sure it’s delivered to you as soon as possible, and I’ll personally keep an eye on it to ensure it moves along quickly. I just noticed we are now over 2 weeks from that exchange and just sent a request to cancel and refunded the order. After sending this I did a search on the company name and saw the BBB reports so submitting my report to this scam.