Description

I was directed from the TikTok app to this website for purchase of jeans that I erroneously thought were a particular brand of jeans due to the naming of the product. When I received the email the next day to confirm my address for shipping, I promptly replied back to cancel my order, provided the Order number, and did not get my shipping address. I then put a stop on my credit card and they refunded me the money as this is a purchase, I ultimately did not confirm I notified them twice before the shipping date to cancel the order. When I provided them with these details, “ One time was on 8/13/2025 0524 and again 8/14/2025 2053 in your time zone. As the mailing notice started 8/14/2025 2243, you had plenty of time to cancel the order. ” they still told me that it was their error and they were unable to stop the tracking. They are now asking for the product back as I do not want to keep it and they have not been paid by my bank. But I am asking they provide a shipping label so that I do not have to pay shipping for a product I canceled before they shipped it out. It appears that the shipping address for the United States is in Illinois. This is their contact info I received for my return: Name: Jessica Phone: 16305963814 Address: 900 Carlow Drive, Bolingbrook City: Bolingbrook State: IL Postcode: 60490