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Purchased product which advertised money back quarentee. Within timeframe I asked for refund. I was asked by Rep to continue to use product past the 60 days "because the actually deadline for a refund is 180 days" to see if it would work. I agreed. The product had NO affect. I have sent over 25 emails. They respond with auto generated emails sending me the SAME email over and over asking me to fill out a refund form that doesn't go through because I am past the 60 days. I email back and they send another auto generated email telling me how sorry they are and to fill out the form..... I'm not sure I have ever experienced anything so frustrating in my life. I have all the emails.
AZ, USA- 85718
Counterfeit Product
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Prozenith
September 3, 2025
1052020
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