Description

I ordered two weighted vests (8lb and 20lb) and waited over three weeks for them to arrive. When they finally showed up, both were completely flat and weightless, and neither had the phone holders that were advertised. When I contacted customer support, I was met with excuses and misleading information. Here’s what I experienced: 1. The vests don’t actually come pre-filled — you’re expected to fill them yourself, which is never made clear up front. 2. Support claimed the website explains this and that the return policy covers it, but that is simply not the case. 3. The site and ads claim this is a U.S. company with 7–10 day shipping, yet my order shipped from China and took nearly 4 weeks. 4. Their “hassle-free 30 day return guarantee” is false — they have not honored it at all.