Description

I signed up for a one time purchase and paid with a credit card. After 3 weeks my card was charged again and I was notified through email that my subscription was all set and I will receive monthly items. I never agreed to a subscription. No phone numbers anywhere to contact the company or cancel anything. I email several times but the responses seemed generic and didn’t resolve anything. They are using a company name that is close enough to a very reputable company, so people get confused. Their name is GAIAS and it’s confusing since Gaia Herbs is a very reputable company I have ordered many times through Gaia Herbs. I even called Gaia Herbs, thinking it was the same company. They explained to me that they get these phone calls all the time and everyone has the same complaint…. Getting signed up for a subscription once they receive a new customer without customer consent.