Description

I hired a someone to do my business monthly bookkeeping, GE tax filing, payroll, and tax filing. After about 5 months, communication became an issue. I could not contact her for 2 weeks and after becoming worried I went to check all of my accounts and saw no work had been done and GE taxes were not filed. When finally getting in touch, she claimed to have been in the hospital and would get back to me once discharged. When she got home, I asked why no work had been done and then that day she went on to ask me many questions to catch herself up and by the end of day, months worth of work was magically done. I requested a refund as I felt she did not hold up her end of the agreement and she denied me multiple times and never took accountability for anything. I even expressed how just letting me know she was ill and in the hospital would have been appropriate and she did not acknowledge that. I just recovered from paying late fees and penalties for the work she neglected to do.