Description

I looked at a website that claimed to have Blood Glucose Monitors which turned out to be a Pulse Ox monitor instead. I asked for a return, that responded to take 20% off the total instead. I am asking for a full refund with a shipping label to return the item as it falsely advertises the Glucose monitor. This is the responding email below.... Team (Straight Commerce) Aug 19, 2025, 23:29 GMT+3 Dear XXXXX, Thank you for your message. We're happy to clarify what the BloodVitals device is designed to do. BloodVitals measures your pulse (heart rate) and blood oxygen saturation (SpO2)—providing quick, non-invasive insights into your cardiovascular and respiratory health. While BloodVitals does not include blood glucose monitoring, it remains an excellent choice for individuals seeking real-time insights into their heart rate and oxygen levels. For glucose-specific monitoring, a dedicated device would be more suitable. We understand that this may not have been clear at the time of your order and we apologise for the inconvenience. To turn this experience around for you, we would like to offer you a partial refund of 20% from your order total. If you are happy to accept this, please let us know so we can process this for you right away. Best regards, ***