Description

The website purports to be going out of business due to an elderly artisan at the end of her career and before her retirement she is selling ONE OF A KIND HAND MADE jewelry which is her life's passion. This is a farce and nothing can be further from the truth, as the jewelry is junk made in Korea. Upon making the purchase on July 25, 2025 @11:05 am, I knew I was had. I immediately contacted my credit card company, cancelled my card and informed them of the transaction (THANK GOD FOR AMERICAN EXPRESS) in addition within 5 minutes of my purchase I sent an email to the email listed on their website that I wanted to cancel my order. The games had already begun, I was sent an email approximately 15 minutes after my purchase that half of my order shipped. My next notification from the company, (oh yes I was emailing them relentless during this time) was that my order would arrive on August 6, 2025. On August 8th, I received a bogus tracking email indicating my package was delayed at the international airport, due to an issue with the shipping carrier and I should expect to receive it within 5 business days. Attempts to contact the company via emails during this time was futile, I received no written reply, until this point communication was strictly notifications in their part. On August 12th, I received a written response indicating the delay was beyond their control and I was reassured my package would be delivered within 5-10 business days. In response I sent another email informing them I was going to do what I'm doing right now and that is report them to the BBB and inform the public of the scam artist they are. Well suffice to say the very next day August 13, 2025, I received a package from an address listed in Jamaica NY 182-30 150th Road Jamaica NY. with what appeared to be 99cent store junk the packaging label clearly displays made in Korea. NOTHING NEAR WHAT IS SHOWN ON THE WEBSITE, and definitely not ONE OF A KIND HAND MADE JEWELRY. Upon receipt of the package I immediately followed the instructions on their website that states "do not send items back without contacting us first-they will not be accepted". I emailed [email protected] to begin the return process to no avail. I have not received any response as of today August 15, 2025, while attempting to email again for a return receipt I am now receiving an error message on their website which reads 404 page not found the page you were looking for does not exist. In summary beware this company is a scam, the jewelry is fake and not one of a kind, This is NOT an an elderly artisan retiring it is thieves attempting to retire off of the monies stolen from hard working people. PLEASE BE AWARE THE WEBSITE IS SHERYL DUNCAN.com