Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

I purchased 2 Labubu’s for my granddaughters birthday. Purchased on June5 2025 and didn’t receive till July 23, 2025. I paid full price and they emailed me several times back and forth but never was refunded, I also paid thru ShopPay and they would not help…my grandson was also scammed and my daughter.. It was the only presents my granddaughter wanted, my daughter also complained and they sent her to more fakes.. We did find the correct PopMart and purchased the real ones. But still lost money!!

Dollars Lost

$101

Targeted Person's Location

TX, USA- 78069

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

(000) 000-0000

Web logo

Pop Mart

Scam Type

Counterfeit Product

Learn More

Business name

Pop Mart USA

Date Reported

August 11, 2025

Scam ID

1035645


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?