Description

Company advertising for personal/custom made products. I made paid for the order and even express shipping. Company made it aware that it would 7-10 days for the product to be completed which did not factor into the express shipping I paid for which was 3-5 business days. Totally understand this it take some time to make custom order. I received a e mail about a week later stating my order was complete and once it has shipped I would receive a follow up email with the tracking number. I should receive this e mail within the next 24-48 hr and I would be able to track my package with the carrier service. I never received a email. I have emailed customer service several times with no reply. I checked my order on the website. It says that it has been made and completed but is unfilled. I have not received any other email with tracking information nor a email reply checking the status of my order. They have also drafted my $61.00 and some change back a month ago when the order was placed. I did pay through PayPal so I will also be filling with them to attempt to get my money back on this order. I however, would like to make others aware of this faulty website.