Description

I saw an ad on instagram for an AI motion operated very cute stuffed animal. I ordered one and received a regular basic stuffed animal which doesn't even look like what was advertised. The site said 100% refund guaranteed with no questions asked. So I asked for a refund then I received this email back from them. There were only size options to choose from, I ordered a small AI stuffed animal. They think they can get away by saying like this and just take money, but I won't let them. I see others were getting scammed like me too. I just disputed with my credit card company as I have no time to deal with this. Thank you for reaching out. After reviewing your order, we can confirm that the product we sent is correct, as you ordered the BASIC version, which is exactly what you received. Since the item delivered matches your order, you would be responsible for covering the return shipping costs if you choose to return it. Please let us know if you’d like to proceed with the return—we’re happy to guide you through the process. Best regards, The Dachy Customer Support Jennifer Patigayon Company Information Onyx Growth Limited, 466 London Road, Isleworth, Middlesex, United Kingdom, TW7 4BF