Description

The website https://myhathaven.com/ uses false advertising to lure unsuspecting customers into purchasing high-quality headgear, i.e., hats, etc. I made an order on June 12 for three hats totaling $180.20. The retailer responded that handling time can take up to 10-30 business days. I followed up with them on July 4 to get an estimated delivery date. They responded on July 6 that the products would be mailed within 24-48 hours. I responded on July 7 that I would appreciate receiving the hats as soon as possible. They did not respond. I reached out again on July 17 after not receiving the hats and asked that they refund my money since the hats had not arrived. MyHatHaven responded on July 24 that the products were on the way. I followed up again on August 1, asking for a refund. I'm awaiting a response. I also filed a claim with PayPal since that's the method I used to pay the retailer. I do not expect to hear back from the retailer. They are a scam.