Description

To Whom It May Concern: I am writing to file a formal complaint regarding a fraudulent and negligent immigration service I received from a company called “Insight LLC” (???????), based in California. In 2023, I paid them $2,000 in legal fees to help me apply for a marriage-based green card (Adjustment of Status) through USCIS. In April 2025, I submitted all my required documents to them by mail, as requested. After that, they completely disappeared. Despite my repeated attempts to contact them, I received no response. To date, they have not filed anything with USCIS on my behalf. I verified this directly with USCIS, and there is no record of any application or submission under my name. I now believe this company has acted in bad faith and may be engaging in fraudulent practices. They took payment, promised immigration services, collected personal and sensitive immigration documents, and then failed to provide any of the services they were paid to perform. Furthermore, they have refused to issue a refund. I request a full refund of $2,000 within 7 business days from the date of this notice. If they fail to do so, I will not hesitate to take legal action and file formal complaints with the following agencies: California State Bar (if licensed attorney involved) California Attorney General Federal Trade Commission (FTC) USCIS Fraud Detection Unit I am prepared to submit all evidence, including payment proof, written communication, and document delivery records, to support my claims. Sincerely,