Description

I was searching for last-minute flights to San Francisco and found this company listed on Google Flights as the cheapest option. I proceeded to purchase a ticket through their website, providing my credit card details, name, date of birth, and address. Within an hour, I received a phone call from them requesting that I send a screenshot of the payment receipt to "confirm the payment." This struck me as unusual and suspicious, so I hung up. I then looked up the company and saw numerous negative reviews that raised serious concerns. Shortly after, they called again to request the screenshot. I told them I no longer felt comfortable and asked to cancel the booking. They placed me on hold, then returned to say the payment had already been confirmed and that my flight details would be sent shortly. I again asked to cancel, but they told me it would cost $50 to do so. The next day, I received flight information from them—but I still didn’t trust the situation. A review I had read mentioned that this company had canceled customers’ flights behind their backs, obtained a refund, and never returned the money to the original purchaser. I called the airline directly to verify the booking. The airline informed me that the contact information associated with the ticket was inaccurate and appeared to be fabricated. They also noted that the amount I paid didn’t match the actual ticket price and that the ticket had been purchased with a different credit card—not mine. Additionally, the original travel date had been changed the night before. Due to these red flags, the airline canceled the ticket and flagged the transaction as fraudulent. I’ve since contacted my bank, canceled my credit card, and am now monitoring my accounts for any signs of identity theft. This was an incredibly distressing experience, and I strongly urge others to be cautious before doing business with this company.