Description

On 4/10/25, I ordered a pair of Nike shoes from EvoStore.com via Shopify. On 4/18/25, I received a USPS notice that a shipping label had been created and USPS was waiting for more information from Evo Store so they could ship my shoes. On 5/10/25, I emailed Evo Store customer service to inquire about the status of my order. I received a response from Oliver Liam of Evo Store customer service stating that there was a delay in my shipment due to customs issues. Oliver went on to say that my shoes would be shipped within the next 4-5 days. On 6/19/25, I sent another email to Evo Store customer service and requested a full refund since I still had not received my shoes, and I found out that the USPS shipping tracking number had expired. On 6/25/25, I filed a formal complaint to Shopify. Shopify forwarded my complaint to Evo Store and told me that I would have to resolve the issue with the seller. I have not received a response or a refund from Evo Store. This store should be removed from the Shopify site. DO NOT BUY from this EvoStore.com. It's a complete scam!