Description

1. I have pdfs of all emails and photos, as well. 2. On June 13, 2025, I watched a video on Facebook where Dr. Casey Means shares about the "pink salt trick" for increasing metabolism and losing weight with natural ingredients that are supposed to be the natural form of Ozempic type prescriptions. 3. I went to the website and purchased the 6-bottle option. I was immediately redirected to a page where I could order 12 bottles for very little money more, so I did. Then I cancelled the 6-bottle option and was refunded my money immediately. 4. When I received my purchase on June 18, I noticed that the listed ingredients on the bottle were not the same as advertised. 5. After doing some checking and reviewing my photos of the Facebook video, I contacted the company for a refund. 6. I was told I needed to send back the bottles to receive a refund. 7. I explained that I did not need to return them because they were misrepresenting the product that was advertised. 8. They offered to send me what was advertised after I returned the bottles. 9. I refused and then they offered to give me "coaching" for my goals for the same amount of money and I could keep the product. 10. I completed an online survey about why I wanted a refund. I did this TWICE and they wanted me to do it a third time. 11. As part of the online survey, the last question makes you "agree" to the refund policy. There is no option to disagree AND there is no policy given for you to read. 12. After several emails where I told them I would contact my lawyer and the Better Business Bureau, I was told my request was being processed. 13. I finally received my refund without sending anything back to the company. This is clearly a "bait and switch" operation with false advertising. They use "CLKBANK*Prozenith6" as their bank ID on my credit card.