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Online Purchase - Thehillsnashville

I ordered a pair of orthopedic sandals. I got sandals that were totally plastic and definitely not orthopedic. I asked for a return. Their website says free returns no hassle. I was nothing but hassled and the return is to the UK which is going to be un affordable for me to return them. even though their website says free returns.

Dollars Lost: $50

Victim Location: Stormville, NY, USA - 12582

Date Reported: May 18, 2026

Business Name Used: Thehillsnashville

Online Purchase - Online Retailer - Brushing Scam

I received a package via USPS, mailed 4/21/2026 from 19143, from "William Paterson" the sender. It contained three (3) "QPower Fast Charger 3.0" for devices; I don't know this person and did not order any chargers. I googled the address, and it is a residence in Philadelphia, not a business. My latest AmEx statement showed a $59.41 charge 4/14/2026 from "AIRWALXUK*LCETTRY.COMILTON KEYNES". Since I did not recognize the charge, I disputed it and AmEx reversed it. I'm not sure the charge is related to the package I received but am reporting it to BBB anyway.

Dollars Lost: $0.0

Victim Location: Secaucus, NJ, USA - 07094

Date Reported: May 18, 2026

Business Name Used: William Madison

Other

Tessizy sends items that are significantly smaller, poor-quality knockoffs, or completely different from what was shown in the Facebook video or picture. Purchased UV-resistant, lifelike Boston ferns which were much smaller than shown in photos. This is false advertising. Tessizy refuses to stand behind its product and refuses to accept return for a full refund. Will never purchase from Tessizy again; this company is a scam.

Dollars Lost: $87

Victim Location: Allison Park, PA, USA - 15101

Date Reported: May 18, 2026

Business Name Used: Tessizy

Counterfeit Product - Online Retailer Scam

I was searching online for a particular type of women's top. A website that popped up was Mayberry with the subtext of North Carolina. I didn't make the connection with the name, but the website made it look like it was a coastal Carolina store with clothing similar to other legitimate women's fashion websites. Nothing on the site gave away that it was located anywhere other than North Carolina and, since I live in an adjacent state, I thought that meant the item would arrive quickly. Everything seemed normal at first. I paid with PayPal, I got the usual notifications of an order received. After nearly a week, I inquired via email about my order and I got a "canned" response that said that customer service wasn't available at that time. I did a little searching and then found the complaints about the company, I responded to the email saying that I thought they were a scam company and that I would notify the BBB and my state attorney general if my order didn't arrive or if it was of poor quality. "Rose" wrote back to say that they were a legit US company and that the reason my order was taking so long was because they had several distribution sites. I did receive the order more than two weeks later. It is fine for what it is, but it did in fact come from China. This is not a US company and I wish something could be done to make them represent themselves truthfully so that others aren't fooled. I typically can spot a scam, but I missed this one.

Dollars Lost: $0.0

Victim Location: Gainesville, VA, USA - 20155

Date Reported: May 18, 2026

Business Name Used: Mayberry North Carolina

Online Purchase - Online Retailer Scam

I purchased a washing machine from this company capnity and never received it. They took my money and refused to answer any emails I sent regarding this

Dollars Lost: $250

Victim Location: Brandon, FL, USA - 33511

Date Reported: May 18, 2026

Business Name Used: Capnity

Online Purchase - US Western Collector

Buying my husband some 250 glasses and a hat !

Dollars Lost: $98

Victim Location: Nampa, ID, USA - 83687

Date Reported: May 18, 2026

Business Name Used: US Western Collector

Online Purchase - Online Retailer Scam

I bought a Honda push mower from this company April 24. Never received the product. Tried multiple times to communicate with them via email but to no avail. They have no customer support number. This is a fraudulent company and should be shut down and prosecuted.

Dollars Lost: $298

Victim Location: Wattsburg, PA, USA - 16442

Date Reported: May 18, 2026

Business Name Used: Capnity store

Online Purchase - Online Passport Renewal Scam

They appear on search results for renewing a passport as an official site. I thought I was dealing with a government website. Website states 2-4 weeks to get a passport, but still have nothing nearly 3.5 months later. They string you along by sending an email every month or so telling you things are progressing, probably to get you past any deadlines for chargebacks. Then they promise to send a kit for you to send into the government passport office. I called their help line only to get an AI bot that could never find any record of the application. The bot kept asking for a ticket number or reference or account number, but none of the emails had any such number. The bot "promised" the issue would be escalated and researched using the payment date and my email. Ironically, it never gave me any ticket or reference number for the call. I repeatedly asked when I could expect to receive a response to this research, but the bot said no timeframe was possible. Because of this deception, I am unable to take any out of country trips and now have to start over with the actual US government site or complete it in person.

Dollars Lost: $138.95

Victim Location: Pinellas Park, FL, USA - 33782

Date Reported: May 17, 2026

Business Name Used: Quick Passport

Online Purchase

It was an ad on tiktoc. Says it was [email protected] from lumen. It was the big tablet on a portable stand.

Dollars Lost: $52

Victim Location: Richmond, VA, USA - 23234

Date Reported: May 17, 2026

Business Name Used: Lumen

Other

I received mail that intends to entrap, threaten, and coerce the general public to update their expired home warranties. This letter informs me of expiration of my property's home warranty, as entrapment to coerce me to get it up to date. This "Final Notice" refers to my customer ID # and card with them, FHOMAFHG1415... I don't even own a home.

Dollars Lost: $0.0

Victim Location: Pittsburgh, PA, USA - 15234

Date Reported: May 17, 2026

Business Name Used: Princeton Financial LLC

Online Purchase - Online Retailer - Brushing Scam

Paid for high speed USB charger got a fuel injector tester instead.

Dollars Lost: $70

Victim Location: Annandale, VA, USA - 22003

Date Reported: May 17, 2026

Business Name Used: DAVVVE GARZAZ

Other

Terminix approached my elder parents who told them they did not want their service. There is no proof services were ever provided and my parents cannot confirm techs ever came to the house. Business is still trying to bill my parents for 3 months service. This smacks of a scam taking advantage of the elderly.

Dollars Lost: $0.01

Victim Location: Allison Park, PA, USA - 15101

Date Reported: May 17, 2026

Business Name Used: Terminix

Online Purchase - US Passport and Visa Services

https://uspassportandvisa.org/ - Shows up as the very first Google sponsored website when a person googles for "Passport Renewal." It asked for SSN, Mother's Maiden Name, Phone Numbers and completely looks like an official government account. It's own practice is to make it seem like you are paying completely for the filing fee.

Dollars Lost: $111

Victim Location: Portland, OR, USA - 97229

Date Reported: May 17, 2026

Business Name Used: US Passport and Visa Services

Online Purchase - Zealburst

I purchased some artificial flowers from zealburst.com and they have not delivered after many attempts to contact them. They responded by saying they’re having shipping troubles.

Dollars Lost: $50

Victim Location: Kirkland, WA, USA - 98033

Date Reported: May 17, 2026

Business Name Used: Zealburst

Online Purchase

Bought a pair of full dentures, Received a small bag of plastic balls.

Dollars Lost: $40

Victim Location: Grassflat, PA, USA - 16839

Date Reported: May 17, 2026

Business Name Used: aoyaanew

Online Purchase - healthy Beings

Order product from their website paid and never received product. Have an order number Emailed / called multiple times no sneer no reply

Dollars Lost: $105

Victim Location: Charlotte, NC, USA - 28215

Date Reported: May 17, 2026

Business Name Used: healthy Beings

Counterfeit Product

Ordered a women’s cardigan from Madison Wear, directly from their website. Advertised as being in the US and in business for over 40 years. Cardigan was knitted and looked to be high quality on line. Finally a week after ordering, I received an email indicating the item was shipped. The item was shipped from China, not the US, which was my first clue this was fraudulent. It took about 2 weeks for the item to be delivered and the item was a very cheap knockoff made from a printed polyester, not knitted as shown online. The color was orange instead of tan and the size was way off. Do not order from Madison Wear. They are frauds.

Dollars Lost: $50

Victim Location: Williamsburg, VA, USA - 23188

Date Reported: May 17, 2026

Business Name Used: Madison Wear

Counterfeit Product

Dollars Lost: $50

Victim Location: Williamsburg, VA, USA - 23188

Date Reported: May 17, 2026

Business Name Used: Madison Wear

Online Purchase - Learn Resin Art

Clicked on website offer for color resin notes. After paying $18 .96, there was a pop up for an upgrade to color "click for information" after clicking on that, it immediately charged me another 46.99 without my consent. I emailed the support email immediately, explaining the situation, the response was no refunds on digital downloads. I explained it was not used nor downloaded, and it was not an authorized charge. Now since i have had no refund, I attempted to download what i paid for, and now this is unavailable. Also on the website it says 100% money back guarantee. However, I am no longer getting a response from them. I am out money and I have no product. What else can I do? Thank you

Dollars Lost: $65.95

Victim Location: Idaho Falls, ID, USA - 83401

Date Reported: May 17, 2026

Business Name Used: Learn Resin Art

Online Purchase - Fork and Film

I saw reviews for Fork and Film and decided to buy tickets for my daughter's birthday. It cost $410 for two tickets. I purchased the tickets online in March for An event that was supposed to be on May 16th at Hoku event space on Madison Street in Portland but it didn't happen. They didn't even notify me to let me know the event was cancelled. My daughter and I showed up to an empty locked building.

Dollars Lost: $410

Victim Location: Salem, OR, USA - 97301

Date Reported: May 17, 2026

Business Name Used: Fork and Film

Online Purchase - Pet Scam

They promised to deliver a puppy but failed to show and refused further communication.

Dollars Lost: $500

Victim Location: Blountville, TN, USA - 37617

Date Reported: May 17, 2026

Business Name Used: English cream golden retiever haven

Other

Burner by Ad Hoc Labs SCAM CHARGED MY CREDIT CARD a total of TEN TIMES on 07/31/2025, 08/31/2025, 09/30/2025, 10/31/2025, 11/30/2025, 12/31/2025, 01/31/2026, 02/28/2026, 03/31/2026, and 04/30/2026 for $4.99 each time for $49.90 total. My family and I never even heard of their company and had to look them up, and none of us bought their so-called services or would have any use for their so-called services. Their website is layered with buffers to prevent refund requests or fraud complaints (and they do not have a real customer support number). I reported their fraud to my credit card company, Better Business Bureau, and FTC.

Dollars Lost: $49.9

Victim Location: Allison Park, PA, USA - 15101

Date Reported: May 17, 2026

Business Name Used: Burner by Ad Hoc Labs (burnerapp.com)

Online Purchase - Born scum

Paid for a custom made seat 3 months later cancelled the order with no explanation or notification and am unable to contact them

Dollars Lost: $700

Victim Location: Goodlettsville, TN, USA - 37072

Date Reported: May 17, 2026

Business Name Used: Born scum

Online Purchase - Online Retailer Scam

The products are not as advertised. They are of very poor quality. I was unable to to contact them for return or exchange.

Dollars Lost: $130

Victim Location: Silver Spring, MD, USA - 20905

Date Reported: May 17, 2026

Business Name Used: Georgina Boutique

Other

Burner by Ad Hoc Labs (Burnerapp.com) charged my credit card $4.99 on 03/31/2026 without any authorization or use of product (none of my family even knew what "Burner" was and do not have any use for their "product"). None of my family members nor I had even heard of "Burner" and had to look them up to see what they were. They do not have any in-person / phone customer support, and we are having a challenging time getting any refund. This is a scam.

Dollars Lost: $4.99

Victim Location: Allison Park, PA, USA - 15101

Date Reported: May 17, 2026

Business Name Used: Burner by Ad Hoc Labs (Burnerapp.com)

Online Purchase

I purchased a Binance digital gift card from G2A and received a code that was already expired at the time of delivery. When attempting to redeem the code through Binance, the platform displayed an error clearly stating that the gift card was expired and could not be redeemed. I contacted the seller through G2A support immediately after discovering the issue and waited a month for assistance, but no meaningful resolution was provided. The responses received were generic and only confirmed that a code had been delivered, without addressing the fact that the delivered product was unusable. I also opened a PayPal dispute and provided screenshots showing the Binance “expired” error, the order details, and my communication attempts with the seller, however dispute had been rejected by PayPal. The core issue is not delivery, but that an invalid and unusable digital product was sold and delivered as if it were valid. I am requesting a full refund for the expired and unusable digital gift card.

Dollars Lost: $48.16

Victim Location: Virginia Beach, VA, USA - 23452

Date Reported: May 17, 2026

Business Name Used: g2a.com

Online Purchase

The website displayed several different items of clothing for sale. When I checked the operation state/country is displayed that it was operated in the United States. Upon payment I saw that the name of the transaction along with the tracking information was in Chinese. I e-mailed the company after a few weeks to ask for a return of the payment or delivery of the goods. Neither have happened and this order was placed on 4/17/2026. The date is now 5/17/2026.

Dollars Lost: $18.59

Victim Location: Beaverdam, VA, USA - 23015

Date Reported: May 17, 2026

Business Name Used: Glowiivibe

Online Purchase - Online Retailer Scam

Order on line gave, cretit card, paypal info. Then we didn't receive the product .Contated them said it was shipped and gave us a bogue tracing number.

Dollars Lost: $118

Victim Location: Mc Veytown, PA, USA - 17051

Date Reported: May 17, 2026

Business Name Used: Faith Made

Other

Purchased a car cymbal and now have been charged monthly 29.99 with no contact or information. The receipt has no information or selection of monthly charge.

Dollars Lost: $29.99

Victim Location: Greensburg, PA, USA - 15601

Date Reported: May 17, 2026

Business Name Used: Jolie Glow

Counterfeit Product - Sophie and Grace Savannah

The only thing the dress they sent had in common with the ad was the print of the material. It was NOT the dress I ordered. No pin tucks in the bodice or ruffle along the bottom of the dress. I ordered a small and what they sent was huge. After numerous messages they agreed to send me 20% back. I haven’t received any money back. The ad reads full refund. I HIGHLY recommend staying away from this site on Facebook!

Dollars Lost: $114.95

Victim Location: Toledo, OH, USA - 43614

Date Reported: May 17, 2026

Business Name Used: Sophie and Grace Savannah

Online Purchase - Bigdasport

Never received my order and they took my money. Showed shipping label was created by nothing was delivered to USPS for delivery.

Dollars Lost: $79.99

Victim Location: Riverview, FL, USA - 33578

Date Reported: May 17, 2026

Business Name Used: Bigdasport

Online Purchase - Deceptive Online Website

Saw product on Facebook, thought it was legit and ordered it April 22,2026. They over changed me what I thought the price should be along with extra shipping cost. I immediately tried to cancel the sale but there was no way to do so. Credit card company was no help on this FAKE purchase.

Dollars Lost: $99.97

Victim Location: Newport News, VA, USA - 23606

Date Reported: May 17, 2026

Business Name Used: St Pipi Tea

Counterfeit Product - Online Retailer Scam

https://brigittedianeboutique.com/ and https://nelsonandparker.com/ advertise the same material with similar discounts. However, the clothing sent was not at all what is pictured and the sizing was not accurate. Items sent were cheap, plastic fabric that did not resemble fabric in photographs or descriptions. Two items sent were not the items ordered and 2 items sent barely resembled what was ordered. When I first asked for a refund, "Brigitte" offered me 30% more of a discount because international returns are expensive. I then asked to return the items in person to Nelson & Parker New York. "Brigitte" then offered me a larger discount. I wrote back that I did not believe "Brigitte" was real and pointed out the similarities between https://brigittedianeboutique.com/ and https://nelsonandparker.com/ . I was then given a full refund. I am filing this to help others avoid fraud.

Dollars Lost: $0.0

Victim Location: Washington, DC, USA - 20002

Date Reported: May 17, 2026

Business Name Used: Brigitte Diane Boutique

Online Purchase - Online Retailer Scam

I never got an actual receipt with prices, shipping charges, and total—just a list of what I'd ordered, a link to track718.com, and a "tracking number." After three weeks, Track718 showed a package as having arrived from Hong Kong and cleared U.S. Customs, but no city/state locations were given for Customs or further processing stations, no U.S. carrier was listed, and all I had was a tracking number ending in HK that was invalid at USPS.com. I had asked the seller a few days earlier how I'd be able to track the package stateside and was merely told to be patient. On further investigation I found the report below from 4/22/26 (Thank you!); that track718.com has also been reported to the BBB and written up elsewhere; that the seller website was registered in China only a couple of months ago (WHOIS database); and that the entity charging my card appeared to be an LLC at a residential address in Colorado, not much older though listed in "good standing" at Bizapedia. A card agent said the LLC sold women's clothing. I couldn't find anything online to prove it, but that's not a main category at the site I used. After requesting a new card and providing the above information, I was refunded the charges.

Dollars Lost: $0.0

Victim Location: Fairfax, VA, USA - 22031

Date Reported: May 17, 2026

Business Name Used: thehunplastore

Phishing - Phishing - Home Buying Scam

We got a letter from a Dale Price, Loyal Property Group, LLC, 1405 S Fern St-Unit 93479, Arlington, VA 22202, saying we had responded to a letter about the purchase of our property for a ridiculously low price. We would NEVER have done that, and we are now concerned about fraud. What can we do to protect ourselves? We normally just throw letters like this away, but the fact that they thanked us for responding (which we did not) is very unsettling. These people need to be stopped! Can you offer any help?

Dollars Lost: $0.0

Victim Location: Elizabethton, TN, USA - 37643

Date Reported: May 17, 2026

Business Name Used: Loyal Property Group LLC

Counterfeit Product - Online Retailer Scam

The merchant Queen Shaped is advertising as a US-based company with easy returns. However, I'm processing a full return. Their customer service will only accept returns to China at my expense, and if the package gets lost, I will not receive my refund. They have offered to return 35% if I keep the dresses, but I am not interested in keeping them. I have been emailing them since May 1st, 2026.

Dollars Lost: $127.92

Victim Location: Upper Marlboro, MD, USA - 20772

Date Reported: May 17, 2026

Business Name Used: Queen Shaped

Online Purchase - Online Retailer Scam

I ordered and PAID for two sets each of Outdoor/Indoor UV Resistant Artificial Flowers in two colors 40 days ago, on APRIL 7. I have yet to receive the item, and the tracking updates have completely stopped. The last update I had was on 2026-05-05 05:43:20 UTC which indicated the item was in Minneapolis. The message provided was that the shipment is IN TRANSIT in the country of United States. I have been in contact with the company and their responses are that the fault lies with "logistics carrier's end — they haven't been scanning packages as quickly as usual." and "We will ensure that you receive your package as soon as possible. We have asked the carrier to expedite transportation speed. But sometimes the logistics has some delay. Therefore, we are unable to provide you with an exact time at this time." I am totally dissatisfied with this whole process, and their responses to my concerns have been completely disingenuous. I feel scammed - I am pretty sure I will never receive the items and I will be out $148.27.

Dollars Lost: $148.27

Victim Location: Littlestown, PA, USA - 17340

Date Reported: May 17, 2026

Business Name Used: Definitivewith

Online Purchase - shewearspower.store

I ordered 2 hoodies through Shopify. It's been over a month. Their phone number doesn't work. They don't reply on email. I had to replace my bank card.

Dollars Lost: $40.9

Victim Location: Newberg, OR, USA - 97132

Date Reported: May 17, 2026

Business Name Used: shewearspower.store

Online Purchase - Hdey house

I ordered shoes from the site. I then was contacted by the seller asking me for an alternate address. I provided that address and he provide me with a DHL tracking number. I waited over a week and then checked the tracking number and it didn't exist.

Dollars Lost: $180

Victim Location: NJ, USA - 09114

Date Reported: May 17, 2026

Business Name Used: Hdey house

Phishing - The Civil Enforcement Department of the Ohio Court of Common Pleas

The notice appears to be a State of Ohio Civil Traffic Notice. It is, supposedly, an official summons regarding an unpaid traffic violation. There is a link and a QR code included in the notice to make a payment that appears to be legit, but most likely it is not. The notice also includes a statement stating possible suspension of drivers license if matter is not resolved.

Dollars Lost: $0.0

Victim Location: Barberton, OH, USA - 44203

Date Reported: May 17, 2026

Business Name Used: The Civil Enforcement Department of the Ohio Court of Common Pleas

Online Purchase - Online Gift Card Buying Scam

I gave them my Starbucks gift card number so that I could get cash off of it. And they took the card and used it for themselves

Dollars Lost: $250

Victim Location: Temple Hills, MD, USA - 20748

Date Reported: May 17, 2026

Business Name Used: Cash4gift

Online Purchase - Online Vehicle Purchase Scam

Sandra purcell on facebook so a black pickup told me for 1500 and I had to pay another $1,000 to have it delivered to my house but I never received it to pick up truck

Dollars Lost: $2500

Victim Location: Temple Hills, MD, USA - 20748

Date Reported: May 17, 2026

Business Name Used: Shiply

Phishing - Phishing - Trademark Application Scam

The scammer posed as an Intellectual Property attorney and advertised reviving my trademark application. He took an aggressive approach, fabricated application documents and trademark paperwork from the USPTO office. My trademark was never filed and after receiving assurances over email that it was being handled, the communication with this scammer ceased.

Dollars Lost: $3700

Victim Location: Gaithersburg, MD, USA - 20879

Date Reported: May 17, 2026

Business Name Used: Legal Filing Firm

Online Purchase - Online Retailer Scam

Ordered thinking it was a Life Principles Bible never received after 2 months and after many emails never refunded as promised either. Not associated with Life Principles Do Not use this company

Dollars Lost: $69.89

Victim Location: Quakertown, PA, USA - 18951

Date Reported: May 16, 2026

Business Name Used: ShopLifePrincipals

Online Purchase - Online Purchase

Saw an ad for a dress on Instagram. I clicked the link, website looked legit, I ordered the dress. Looked online for the store location, it didn’t exist. I live in Vancouver and I received an email that my purchase was being shipped across international borders. I emailed them and they never replied. Called my ********** company and had my credit card deactivated and a new card with a new number was issued. Scammers!!!

Dollars Lost: $69

Victim Location: BC, CAN - V3L 3L5

Date Reported: May 16, 2026

Business Name Used: Evelyn and Grace Vancouver

Romance - Online Relationship Scam

Me and the scammer first met on OkCupid, a dating site. They quickly ask to mover over to Whatsapp. There, they quickly ask me to send them money through Remitly, a financial service company, so that they can pay for their data plan, as seen in the file I attached below

Dollars Lost: $0.0

Victim Location: Bowie, MD, USA - 20721

Date Reported: May 16, 2026

Business Name Used: N/A

Online Purchase - FERISSEO

Dawn Swadley Order #260402231342270 TRACK678 #. C2S800786455CN 8 pairs of women's capris ordered off Tik Tok

Dollars Lost: $28.99

Victim Location: Littleton, CO, USA - 80125

Date Reported: May 16, 2026

Business Name Used: FERISSEO

Online Purchase - RYXRA

**** ******* ***** **** * ****** ** **** Order # 260227075639926. 8 pairs of Women's Capris Track678 shipping # C2S890458385CN-$31.99 Order # 26022107174818 Track678 shipping # C2S890446924CN-$31.99 Only after I was deceived by their shipping partner, I found out Ryxra and Track678 are both scams. I lost $31.99 X 2 = $63.98

Dollars Lost: $64

Victim Location: Littleton, CO, USA - 80125

Date Reported: May 16, 2026

Business Name Used: RYXRA

Investment - Iverexpress

Your Iverexpress submission is active Hello, This email confirms your submitted information has been successfully recorded with Iverexpress. Your submission has been reviewed and remains active. No further action is required at this time. You may review your general submission details at any time using the option below. View My Submission You will be notified if any updates become available. Kind regards, Iverexpress

Dollars Lost: $0.0

Victim Location: South Pittsburg, TN, USA - 37380

Date Reported: May 16, 2026

Business Name Used: Iverexpress

Online Purchase - Online Retailer Scam

They used online Macy’s store on Facebook. Ones $118.00 payment was made, expecting the confirmation email which never came and the order never received. They attempted to withdraw another $310.00 but the bank sent me alert which was blocked.

Dollars Lost: $118

Victim Location: Upper Marlboro, MD, USA - 20774

Date Reported: May 16, 2026

Business Name Used: Ant Merco Hongkong china

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