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Phishing

"Jonathan Harris" called & left a voicemail . He knew my name and home address. He stated litigation was proposed against me, he left a case # and said I needed to follow up by calling Thomas & Moore at 833-870-8794. I looked it up, and that phone number does actually go to a collection agency in VA with that name. So I called them. They said that someone named Stephanie Hunt had listed me as next of kin and that's why I was being contacted in regards to her case. I told them I did not know anyone by that name and told them not to contact me again. They said they would remove my contact info from that case # on file. Weird.

Dollars Lost: $0.0

Victim Location: Lake Saint Louis, MO, USA - 63367

Date Reported: November 6, 2026

Business Name Used: State Processing

Online Purchase

I am reporting an advertising and marketing agency for what I believe to be misleading business practices and potential financial misrepresentation. I hired this agency to manage paid advertising campaigns for my clothing brand and paid $1,000 through Zelle for their services. Before accepting my payment, the ads manager assured me that their services would generate sales and revenue for my business. After approximately two weeks of working together and running advertisements, my business generated zero sales from their efforts. Despite the promises made before payment, there were no financial results to show for the services provided. There was no signed contract or written agreement between us. I have documentation of our conversations, the representations made before payment, my $1,000 Zelle transaction, and the advertising performance. After seeing no sales, I requested that all advertisements be stopped and informed the agency that I wanted to discontinue our business relationship. I also requested a full refund of my $1,000. Despite attempting to resolve this situation directly and professionally, I have not received my money back. As a small business owner, I find this situation extremely concerning. I believe I was misled about the financial results I could expect from these services, and I am concerned that other business owners may have similar experiences. I am requesting a full refund of my $1,000 and accountability for the representations made to me before payment. I am also seeking legal guidance regarding my options for recovering these funds.

Dollars Lost: $1000

Victim Location: Beverly Hills, CA, USA - 90210

Date Reported: November 6, 2026

Business Name Used: MyNextGenSuccess

Online Purchase - Solar Outdoor Light Deals

Summary After a two-month delay, the company ignored my multiple cancellation requests, drop-shipped the items via third-party Amazon accounts, and is now demanding return shipping fees for unrequested and incorrect items. Chronological Timeline of Events August – October 2026 (Approx. 2+ months prior): I placed order #SOLD-SL-12498 for hanging floating candle lights and attempted to cancel it multiple times over a two-month period due to lack of delivery. Friday, October 30, 2026 6:44 AM: Solar Outdoor Light Deals sent a shipment confirmation stating the order was on its way. 8:39 AM: I replied immediately, rejecting the shipment, citing the 2-month delay, and demanding an immediate full refund. 8:39 AM: Zendesk automated support opened support ticket #2309576. 9:01 AM: Support agent Minnie Jones requested standard return details and photos to process a refund. 9:06 AM: I responded, calling out the late shipment as a bad-faith delay tactic and demanded a full refund. Saturday, October 31 – Sunday, November 1, 2026 2:36 PM (Nov 1): I sent a final follow-up detailing that two separate packages arrived over two months late. I identified that the packages were drop-shipped from Amazon under separate order IDs (e.g., Amazon Order 111-3526452-2831442 from third-party storefronts) and contained incorrect items/counts. I refused to open them given my prior cancellation requests.

Dollars Lost: $128.91

Victim Location: Tacoma, WA, USA - 98405

Date Reported: November 6, 2026

Business Name Used: Solar Outdoor Light Deals

Fake Invoice/Supplier Bill

Our company was sent an invoice for Ink. Our printers and copiers are serviced and maintained by our IT department. Verification has been done with our IT department to ensure that they did not order this product. Our IT department informed me that the ink that was reportedly sent has been marked up 7 times its normal cost. The normal cost of this ink is around $58.95 per cartridge.

Dollars Lost: $0.0

Victim Location: Sterling, VA, USA - 20166

Date Reported: November 6, 2026

Business Name Used: Varifax Systems

Counterfeit Product - Chat AI App

Fake AI https://chataiapp.io/app/chat represents as Claude in search. straight up absolute bait scam -- pops up when you search for legitimate platform to trick you into signup and steal your payment

Dollars Lost: $179

Victim Location: East Lansing, MI, USA - 48823

Date Reported: November 6, 2026

Business Name Used: Chat AI App

Phishing

Letter in mail stating we could be heirs to an unclaimed “permanent life insurance policy” in the amount of $11,550,300.00. Offered to assist in claiming in exchange for donating 10% to charity and then split 90%.

Dollars Lost: $0.0

Victim Location: Roseville, CA, USA - 95747

Date Reported: November 6, 2026

Business Name Used: Charc Linsen LLP

Employment

While browsing job listings on indeed, I submitted an application for a Payroll & HR Specialist listed by what appeared to be Twin Peaks company page. I was contacted the next day via email and text stating that i had been advanced to the next round of the process, which immediately routed me to a credit checking service with instructions to upload my credit report with screenshots of the finer details. Screenshot of the provided website attached.

Dollars Lost: $0.0

Victim Location: Saint Louis, MO, USA - 63109

Date Reported: November 6, 2026

Business Name Used: Twin Peaks

Employment - Student Success Foundation

I was targeted by an employment scam involving individuals impersonating a legitimate nonprofit organization. The initial job opportunity was sent to my university email address, which made the opportunity appear credible. The position was advertised as a remote, part-time Student Support Assistant role. During the application process, I communicated with an individual claiming to represent the organization. The communications appeared professional, and the scammers used the organization's identity to make the opportunity seem legitimate. As part of the supposed hiring process, I was asked to provide personal documentation. Unfortunately, I submitted a photograph of the front of my driver's license. However, I did not provide my Social Security number, banking information, or financial account details. After becoming suspicious, I investigated the organization and discovered that the website, studentsuccesfoundation.org, was impersonating a legitimate nonprofit organization. The website's domain closely resembled the name of the real organization, making the scam more difficult to recognize. Once I identified the scam, I immediately stopped communicating with the individuals involved. I also froze my credit with all three major credit bureaus, placed fraud alerts on my credit reports, and reported the incident to the Federal Trade Commission (FTC) and the FBI's Internet Crime Complaint Center (IC3). This experience highlights how scammers can exploit university email systems, legitimate-looking job postings, professional communications, and convincing websites to target job seekers. I encourage others to independently verify employment opportunities through an organization's official website, confirm recruiters' identities, and avoid submitting sensitive identification documents before verifying that the employer and hiring process are legitimate.

Dollars Lost: $0.0

Victim Location: Shawnee, KS, USA - 66218

Date Reported: November 6, 2026

Business Name Used: Student Success Foundation

Online Purchase - Puppy

Claiming to be puppy breeders who are selling dogs. They want you to send $300 to their bitcoin cashapp in exchange for meeting the selected puppy. They claim it’s refundable if you decide not to take puppy for $750. However, when you ask for more identifiable information or bringing up the police they start getting mad. Will not send pictures of actual puppy.

Dollars Lost: $0.0

Victim Location: Pensacola, FL, USA - 32506

Date Reported: November 6, 2026

Business Name Used: Yorkies and Maltese Puppies Paradise

Phishing - Tax Assistance

“This is Amanda Moore with the tax assistance team. Hi, this is Amanda, calling about your tax situation. Having a tax balance doesn't necessarily mean you're stuck paying it exactly as it stands. Depending on your situation, there may be ways to reduce it. Call me at 844-515-1255. If taxes are something you've been wanting to get ahead of, I'd welcome a short conversation. We'll go over your situation and see what may apply. Call me at 844-515-1255.

Dollars Lost: $0.0

Victim Location: Americus, GA, USA - 31709

Date Reported: November 6, 2026

Business Name Used: Tax Assistance

Debt Collections - Advanced Financial Servicing

They have been calling me for 2 years now and calling me from different numbers threatening me saying there going to take me to court if I don’t pay. They have been using different numbers and different people.

Dollars Lost: $0.0

Victim Location: Kansas City, MO, USA - 64145

Date Reported: November 6, 2026

Business Name Used: Advanced Financial Servicing

Retail Business - Best Buy Company Inc/Geek Squad IMPOSTER

Email sent. I never have used geek squad. I called. He wanted me to download app. I hung up.

Dollars Lost: $0.0

Victim Location: Waterford, MI, USA - 48327

Date Reported: November 6, 2026

Business Name Used: Best Buy Company Inc/Geek Squad IMPOSTER

Employment - https://handmadenova.com/

This company will take all your money and not give it back to you it sucks

Dollars Lost: $630

Victim Location: Augusta, MI, USA - 49012

Date Reported: November 6, 2026

Business Name Used: https://handmadenova.com/

Counterfeit Product

Misrepresenting the maker of the product and the quality of the product.

Dollars Lost: $49.16

Victim Location: Beverly Hills, CA, USA - 90212

Date Reported: November 6, 2026

Business Name Used: Grand select store

Debt Collections - Wakefield Associates / impostor

Attempt to collect on past paid debts that have already been settled with original account

Dollars Lost: $0.0

Victim Location: Auburn, AL, USA - 36830

Date Reported: November 6, 2026

Business Name Used: Wakefield Associates / impostor

Online Purchase

I order this product on October 5th I haven't received anything I emailed them no answer

Dollars Lost: $34

Victim Location: Saint Louis, MO, USA - 63114

Date Reported: November 6, 2026

Business Name Used: GoDa

Online Purchase - Guardio

My mother is a senior citizen whose sole source of income is Social Security. She experienced a $143.88 charge from Guardio that she did not knowingly authorize or understand she was agreeing to. This charge caused her bank account to have insufficient funds, resulting in three separate $33 NSF fees from Metro Credit Union, totaling $99. The combined financial impact is $242.88. My mother is now unable to cover her electric bill because of this transaction and the resulting bank fees. I attempted to contact Guardio by telephone at (771) 249-8378 but was unable to reach a live representative who could assist with the billing dispute. I have submitted a formal refund request through Guardio's website and am seeking assistance in obtaining a full refund. I am reporting this incident because I believe the billing circumstances warrant investigation, particularly given the financial harm caused to a senior citizen living on a fixed income.

Dollars Lost: $143.88

Victim Location: Omaha, NE, USA - 68108

Date Reported: November 6, 2026

Business Name Used: Guardio

Phishing - Rencrest Capitol

On November 6, 2026, I received an unsolicited voicemail from a caller identifying herself as Isabella Ramirez from Rencrest Capitol. She said this was her final follow-up regarding hardship loan options and that my file was still showing a pre-selection for up to $41,453 with estimated payments around $478 a month. She offered to check initial eligibility, review the estimated payment, and see whether a hardship program or fixed payment option made sense, and said there was no obligation to proceed just because I reviewed the numbers. She asked me to call her back at 888-695-2135 and said the offer window closes tomorrow, Saturday at 3 PM. I believe this is a likely advance-fee / phishing loan scam: I did not apply for such a loan and had no prior relationship with this company. No money was paid and, as far as I know, no personal or financial information was shared. Verbatim voicemail transcript: "Good day. Isabella Ramirez calling from Rencrest Capitol. This is my final follow up regarding your current hardship loan options. Now that the midterm elections are behind us, it may be a good time to revisit those credit card balances and see whether consolidation makes sense. Your file is still showing a pre-selection for up to $41,453 with estimated payments around $478 a month. We can check your initial eligibility, review the estimated payment, and see whether a hardship program or fixed payment option makes sense for you. There's no obligation to proceed just because you review the numbers. Call me at 888-695-2135. Your current offer window closes tomorrow, Saturday at 3 PM. Again, 888-695-2135." Note: the business name has also been seen spelled "Rencrest Capital" in other reports.

Dollars Lost: $0.0

Victim Location: Groton, SD, USA - 57445

Date Reported: November 6, 2026

Business Name Used: Rencrest Capitol

Phishing

On 11/6/2026 I received an unsolicited letter by mail with no company name, return address, or website. It is marked "FINAL NOTICE: IMMEDIATE RESPONSE NEEDED," "Official Business / Penalty for Private Use $300," and "FORM 9550-WARR." The envelope shows a Sacramento, CA origin. The letter is dated 10/09/2026 with a "Policy Offer Expire Date" of 11/06/2026. It says my vehicle's warranty may have expired or be about to, that I will be "financially liable" for repairs, and that I must call 1-888-302-0021 ("Vehicle Service Dept"; Spanish line 1-888-404-2032; hours Mon-Fri 7am-5pm PST, Sat 9am-1pm PST) and have my current mileage and VIN ready. Reference code on the letter: Owner's ID / Vehicle Code SMA1512568. The letter does not identify my vehicle (no year, make, model, or VIN; it says "PLEASE CALL TO VERIFY"), so it appears to be a bulk mailing keyed to my name and address. It carries a USPS presort line ("ALL FOR SCF 207") and a postal barcode. It is a deceptive solicitation designed to look like an official or manufacturer notice in order to collect my VIN and mileage and sell a vehicle service contract. The same form number appears in many other BBB Scam Tracker reports with other phone numbers (833-777-1002, 833-777-1003, 888-678-5131). I did not call. I lost no money and provided no personal information.

Dollars Lost: $0.0

Victim Location: Great Mills, MD, USA - 20634

Date Reported: November 6, 2026

Business Name Used: N/A

Counterfeit Product - Advent calendar

I saw advertisements on Facebook for their MerrySquish Original Dumpling Advent Calendar. They warned of fakes and that you should only buy from their website to get the authentic one that they advertised! I initially tried Walmart since it was cheaper but that turned out to be fake and I returned it! So I decided to pay more money and order from Merry Squish! Low and behold it was the same fake! What I got was just cheap pieces of smelly plastic! According to the return policy you just had to contact [email protected] for a full refund. I contacted them several times with no response! Now the emails don’t go through and the email address is no longer available.

Dollars Lost: $38.98

Victim Location: Dousman, WI, USA - 53118

Date Reported: November 6, 2026

Business Name Used: Merry Squish

Online Purchase - Flower Shopping

I placed a flower arrangement for my deceased uncle. I ordered a cross arrangement. They called and say they can only do a spray even though the price was totally different and they refused to give me the difference; they agreed on 10%. They ended up sending a flower pot. When contacting them- they were unprofessional and horrible customer service.. they then requested I get the plant back to return it for a full refund. The family collected the flower arrangements and I found that an unreasonable request. I have yet been able to get a refund and will have to take it further with my credit card company

Dollars Lost: $158

Victim Location: Roseland, NJ, USA - 07068

Date Reported: November 6, 2026

Business Name Used: Nikis Florist

Online Purchase - Online Purchase Scam

I just wanted to take advantage of their guaranteed return-for-refund policy because I was extremely dissatisfied with the cheap, low-quality items I received. The products do not resemble the merchandise featured on their website. I have dozens of emails from the company that further demonstrate what I believe to be deceptive business practices. I also have an open dispute with my credit card company regarding these charges.

Dollars Lost: $113.77

Victim Location: Perkins, OK, USA - 74059

Date Reported: November 6, 2026

Business Name Used: Louise Carter Official

Phishing - Passport Svc, Non-Government

This website is posed as a passport application website. Charged me the same amount as a passport and then said it was “application fees”

Dollars Lost: $125.8

Victim Location: Virginia Beach, VA, USA - 23454

Date Reported: November 6, 2026

Business Name Used: usapassportonline

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

I received 2 faxes for invoices for $479.85 (the invoices are the same). I never heard of this company and verified with my fax company that this was not from them. A google search said this company has been associated with scams for unsolicited invoices.

Dollars Lost: $0.0

Victim Location: Fishersville, VA, USA - 22939

Date Reported: November 6, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Phishing - (920) 350-3146

Left a message stating the following............This message is for "My first and last name" Press one to speak to an agent. We received a file in our office naming you as a respondent. It is imperative that we hear from you or your authorized representative. If you do wish to handle this matter voluntarily, we can be reached at 351-837-0407, refer to file number 1027939. This is a time sensitive matter, we expect to hear from you immediately.

Dollars Lost: $0.0

Victim Location: Creve Coeur, IL, USA - 61610

Date Reported: November 6, 2026

Business Name Used: None

Counterfeit Product - Backroad goods

Pictured is what I thought I was purchasing. Which was to arrive before halloween. It finally arrived 11/5 to my surprise, the body (pumpkin) was a very small,plastic, resembled a dollar store trick or treat bucket! Along with foam pieces and literal clips to make the body myself!

Dollars Lost: $50

Victim Location: Taylor, MI, USA - 48180

Date Reported: November 6, 2026

Business Name Used: Backroad goods

Healthcare/Medicaid/Medicare

Beyaz Solutions put in false claims to my insurance co (UHC) for medical supplies during the months of Aug, Sept and Oct. totaling $22,485.42!

Dollars Lost: $0.0

Victim Location: Wausau, WI, USA - 54401

Date Reported: November 6, 2026

Business Name Used: beyaz solution corp

Employment - Job leads.us Employment Resume Farming Phishing and Identity Theft Scam

Predatory job search website

Dollars Lost: $69.9

Victim Location: Red Oak, TX, USA - 75154

Date Reported: November 6, 2026

Business Name Used: Job leads.us Employment Resume Farming Phishing and Identity Theft Scam

Phishing

This message is intended for ***** ******* claim number 26-297696 this is Eric White contacting you regarding an order that was submitted to my office this morning. I need to verify a potential formal claim at your residence and place of employment. Mrs. will you have a claim that will be brought against you at this point you have one opportunity to contact the firm the handling the claim to discuss this matter. They can be reached at 866-462-1842 reference your claim number 2026-297696 **** ***** you have officially been notified.

Dollars Lost: $0.0

Victim Location: Royse City, TX, USA - 75189

Date Reported: November 6, 2026

Business Name Used: N/A

Retail Business

This business called my business posing to be a business that set up web pages they then told me that they were going to set me up a web page that will get reviewed and it would be under Google they then charged my card and then they transferred me to another company after they charged my card to set up the website and the other company wanted $600 to set up the website it is a pyramid scheme the first company consumer buzz does nothing for the $200 then forward you to a Google company trying to take $599 to create the website and then tries to take money for 90 days in the initial agreement they did not state that another company made the website they did not state that they were not making the website they did not stay that they were going to continue to try to charge my card for 90 days they forwarded me to another business that goes through Google and at that point I figured out it was a scam between companies I did not allow the second company to charge my card the $599 but the consumer bus is keeping to try to charge my card for 90 days I have them blocked on my card but people should know that this is a pyramid scheme and they do not promote your company at all

Dollars Lost: $199

Victim Location: Monroe City, MO, USA - 63456

Date Reported: November 6, 2026

Business Name Used: Consumer buzz

Other

I was charged initially 642.45 minus the check they made to u.s.government for the actual passport which was 160.00. in total they took 482.45 in " fees" ?I am writing to file a formal complaint and request a thorough investigation into a deceptive business operating under the contact email [email protected]. This company engages in predatory and fraudulent practices by impersonating an official U.S. government agency to mislead consumers. ?I accessed their website under the reasonable impression that it was an official U.S. government portal for passport applications. Believing I was directly paying the required government passport execution and processing fees, I submitted application details and payment for myself and my two children. In total, this company charged my family over $400. ?When we arrived at our appointment at the U.S. Post Office to finalize our application process, the postal staff informed us that our actual passport fees had not been paid. They explained that this company merely pre-fills standard, publicly available government forms—a service they do not clearly disclose—and collects excessive fees while leaving applicants to pay the full official government passport fees separately. ?Furthermore, the postal workers noted that they were already aware of this specific entity, describing their tactics as sneaky and deceptive, and stated that local staff had previously tried to report them to higher authorities. ?This business uses misleading web design, search engine placement, and ambiguous wording to trick families into paying hundreds of dollars for free government forms. They stole over $400 from my family under false pretenses, and I strongly urge the Better Business Bureau to investigate their operations, flag their misleading tactics, and assist in warning other consumers. ?Thank you for your prompt attention to this urgent matter.

Dollars Lost: $482

Victim Location: Inver Grove Heights, MN, USA - 55076

Date Reported: November 6, 2026

Business Name Used: US Travel Passports

Sweepstakes/Lottery/Prizes - Sweepstakes/Lottery/Prizes

He claimed I won 5 million 500 thousand dollars in the form of a money order (which I know is not possible), and a 2027 Mercedes Benz! My confirmation number is: 09321100. The scammers name is: Donald Gibbs. His number is: (407)706-2527 it came in as a private number but I talked him into giving it to me so I could call back when I got the money. All I need to do is send him $850.00 to be able to accept delivery of this awesome sweepstakes winning, and if I don't have all the money right now he is willing to take payments! Isn't that just sweet of him! Unfortunately he wouldn't loan me the money and let me sign a promissory note to pay him back when I received the money!

Dollars Lost: $0.0

Victim Location: Milton, FL, USA - 32583

Date Reported: November 6, 2026

Business Name Used: American Dreams Foundation

Phishing

Send a letter pretending to be from my brand new car manufacturer selling car warranty, the minute you call them and ask them their identity they hang up and pretend they never contacted you.

Dollars Lost: $0.0

Victim Location: Burbank, CA, USA - 91501

Date Reported: November 6, 2026

Business Name Used: Car protection

Phishing

I received call stating I was selected as1 of 500 ohioans randomly selected because of purchases at a variety of businesses ,walgreens , cvs etc.That they had sent me notifications thru the mail which I hadn't received and I needed to confirm. They would send a team out to verify. 1 person would be from mega millions, 1 from the BBB and 3others. he said his name was Eddie Davis The delivery codewas11181092700us, conf. #000334917 winning ticket#473 check#205760 I was then required to pay $1000 to the BBB rep.for their participation to get 1st check of $500,000.

Dollars Lost: $0.0

Victim Location: Lewisburg, OH, USA - 45338

Date Reported: November 6, 2026

Business Name Used: mega millions imposter

Online Purchase - Nude and Nero

I placed an order, paid online and never received the order. I contacted "customer service" by email twice and never received a response. I called and there was never an answer, so the phone number was obviously not legit.

Dollars Lost: $56

Victim Location: KS, USA - 66062

Date Reported: November 6, 2026

Business Name Used: Nude and Nero

Counterfeit Product - Palmer and Claire

Promoted Sweater on Facebook. Went to website which advertised quality fabric on the sweater advertised and implied in the name of New York was in USA. Plus, the price was 50 percent off, so I ordered it. When I saw tracking of shipment, I then realized it was international. Still, I expected a $100 quality sweater but received nothing like the picture. It was a nylon printed shirt and not a sweater. Due to their return policy anything over 40 percent off is final sale. Very deceptive photos and description. Total rip off.

Dollars Lost: $50

Victim Location: West Milford, NJ, USA - 07480

Date Reported: November 6, 2026

Business Name Used: Palmer and Claire

Debt Collections - payment processing

Hello, this urgent message is intended for. Can be ********. If this is you, please press one now or hold for message. My name is Mrs. Clark with payment processing. The reason for my call today is to verify the address we have on file as we are preparing to file documentation in your case. Our department has made several attempts to get in contact with you via mail and also phone calls, both of which were unsuccessful. Our client has flagged you as evasive and noncompliant. In order to avoid further penalty, please contact us immediately at 409-761-7631. Again, you can press one now to be transferred to a live agent or call us back at 409-761-7631. Thank you and good luck.

Dollars Lost: $0.0

Victim Location: Burlington, KY, USA - 41005

Date Reported: November 6, 2026

Business Name Used: payment processing

Online Purchase - Online Retail Scam

I ordered directly from this creator’s website and I never received my order. After waiting more than 14 days, I reached out via DM and requested a refund. At that time, a shipping label was created. Since then, there has been no response

Dollars Lost: $30

Victim Location: Richton Park, IL, USA - 60471

Date Reported: November 6, 2026

Business Name Used: CHANTALJ

Counterfeit Product - Necala.com

1. Christmas ornament advertisement by Necala.com: Figurines in clear Christmas ornament that lit up. 2. Ornament received from Necala.com: Cardboard with a print of Christmas scenery; string of lights stuffed in clear ornament on one side of cardboard; large plastic on/off switch at top of ornament. 3. Ad very misleading showing a beautiful product 4. Actual product very poor and quite ugly.

Dollars Lost: $66.96

Victim Location: Rice, MN, USA - 56367

Date Reported: November 6, 2026

Business Name Used: Necala.com

Phishing - Online Purchase

Site told me that I would be charged $5, to which I agreed. It did not tell me that they were signing me up for a monthly subscription for $65. I did not want this at all.

BBB Note: If you believe you are the victim of an Internet scam or cybercrime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

Dollars Lost: $130

Victim Location: Williamsburg, VA, USA - 23188

Date Reported: November 6, 2026

Business Name Used: Askanexpert

Tech Support

[Apple Hold Notice] Your Apple ID was recently used to initiate a transaction of $549.70 via Apple Pay pre-authorization on a restricted website. We have placed this request on hold to protect your account’s security. If this activity was not initiated by you, please call +1844-959-1782 immediately to speak with an Apple representative and freeze the transaction. ?? Support Hotline: +1844-959-1782 ?? Billing & Account Info: https://support.apple.com/billing Thank you, Apple Support Team

Dollars Lost: $0.0

Victim Location: Mount Vernon, OH, USA - 43050

Date Reported: November 6, 2026

Business Name Used: N/A

Online Purchase - CarTheme

They charged me $21.31 for a "free" trial which wasn’t free since they took that money. They claim on the app that it's a free trial and then you’ll be charged $6.99 a week after. Then they charge me $21.31 for a supposedly free trial. A price that’s more than the weekly subscription price. They removed my review in the App Store that called them out on this.

Dollars Lost: $21.31

Victim Location: Bridgeton, NJ, USA - 08302

Date Reported: November 6, 2026

Business Name Used: CarTheme

Online Purchase

Went on web to search for mixer at www.expertbestreview.com and ordered a vittora mixer for 299.99 with an extended 3 year warranty for 24.99 and shipping for 7.98 for a total of 332.96. Order number 6830721 Tracking number YT2629500703296885 Primydeals have emailed me assuring me product is on its way, 16 days ago; primy assured me 7 to 12 days for product. I have tried to communicate with Primydeals about five times: crickets! Primydeals contacted me when I disputed the purchase through my credit union. They did not like that!

Dollars Lost: $332.96

Victim Location: Surgoinsville, TN, USA - 37873

Date Reported: November 6, 2026

Business Name Used: Primydeals

Phishing - Atlas Service Group

Consumer called into BBB regarding a garage door scam, the consumer reported the following to BBB staff: After googling garage door repairs in the local area and deciding that Fort Wayne would be too far, the consumer selected a local website. The website listed the garage door service phone number without a business address, website, or email to contact. The consumer called the company and set up an appointment, which was cancelled, delayed, and rescheduled several times by the operator at 415-403-2985. After several calls of rescheduling requests from the company, the consumer expressed frustration with the operator and then the operator called back shortly after with a final time earlier than the 5pm slot previously given. Upon arrival, the technician asked for a $200 deposit via check. The technician, Ariel Kariok, took this check signed to him, and completed half the job but was missing parts he couldn't get until the next day. The next day Ariel showed up and gave the consumer back the deposit check. The consumer then asked for the final invoice, which was sent to him and listed "Garage Door Service" on the top, and totaled $2,441.11 without the $200 deposit applied. This was confusing, as the business claimed to be "Atlas Service Group LLC" when the technician had the consumer fill out the payment check. Next morning, after the service was complete and the payment check given to Ariel, Ariel then texted the consumer stating the payment from the check bounced/wouldn't go through. This was stated as being impossible, as the consumer visited the bank that morning and ensure there was enough funds, as well as confirmed with the bank that checks have to process for 7-10 business days until a business can know if it bounced or not, not overnight like Ariel was claiming. The bank also stated to the consumer that the check hadn't been cashed or attempted to be cashed, so Ariel's texts wanting payment via Credit Card on a link or via Zelle, were likely a scam due to the technician still having the live check with him. After having the bank investigate the "Atlas Service Group LLC" and Ariel's number, 317-998-2010 as well as the business number, there was no "Atlas Service Group LLC" that performed Garage Door Services within the state of Indiana. The bank advised the consumer to stop payment on the $2,441.11 check to the technician and have flagged the consumer's bank account for suspicious activity going forward. The business failed to answer the consumer and the bank's calls to confirm the legitimacy of the company and the business' official name, despite the invoice/call center using a different name than the business name the technician had the consumer sign the check to. The consumer was also surprised to have the technician texting after refusing a call due to poor English communication skills, requesting then cash from his bank to complete the payment for the services rendered to the company running under different business names.

Dollars Lost: $0.0

Victim Location: Angola, IN, USA - 46703

Date Reported: November 6, 2026

Business Name Used: Atlas Service Group

Other

Constantly calling to try to get more money and using different phone numbers to leave messages to call the 888 number back—looked up phone number (888) and was warned it was a cost trap

Dollars Lost: $198

Victim Location: Lehigh Acres, FL, USA - 33976

Date Reported: November 6, 2026

Business Name Used: Ever care

Counterfeit Product - Online Purchase

Video on you tube showes a life size product they shipped a box with a figurine tha might be 6 inchs tall

BBB Note: If you believe you are the victim of an Internet scam or cybercrime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

Dollars Lost: $75

Victim Location: Virginia Beach, VA, USA - 23462

Date Reported: November 6, 2026

Business Name Used: [email protected]

Identity Theft - Grado Creations - Impostor

This "company" has stolen the name and logo of the legitimate Grado Creations in Albuquerque. False representation. I ordered a quilt and sham set and received a product which was not the quality I expected. The charge on my CC was unrecognizable and originated in Asia so I claimed fraud and cancelled the card. The "company" reached out to me by email and at first I was willing to pay them again until I discovered that they were NOT the real Grado Creations. People should be warned.

Dollars Lost: $0.0

Victim Location: Pagosa Springs, CO, USA - 81147

Date Reported: November 6, 2026

Business Name Used: https://www.gradocreations.com/

Phishing

Fanvue removed money from my account without my consent.

Dollars Lost: $120

Victim Location: Rhinelander, WI, USA - 54501

Date Reported: November 6, 2026

Business Name Used: Fanvue

Online Purchase

This website advertises that they are a local florist in our area. They are a wire out system that pretends they are local. They take peoples money and then call local florists and give them a fraction of the money that the customer gave them. Then when the recipient receives the flowers they call the local flower shop very upset that they didn’t get what they paid for and it’s causing people to think the actual real business screwed them when these people are in a different country taking people money and when they call to get their money back, they either don’t answer or give back a fraction of the money. I own an actual floral business and this website says on their main page that they are a local florist in our town and they’ve been here for 27 years. I called them and asked if they have an actual building in our town and they lied and said yes they do but it’s under construction. So I then let him know that I’m the only florist in this town and told him I will be reporting him. He told me to go ahead, that nothing ever happens with that anyway. Something needs to be done. They are scammers and are making it hard on real businesses.

Dollars Lost: $0.0

Victim Location: Rolla, MO, USA - 65401

Date Reported: November 6, 2026

Business Name Used: Flowers by Eva

Phishing

They will not leave me alone. Keep calling me about “taxes that I owe” and how I need to pay them to “fix my tax issues”. Will not stop leaving me voicemails from different phone numbers.

Dollars Lost: $0.0

Victim Location: Tipp City, OH, USA - 45371

Date Reported: November 6, 2026

Business Name Used: N/A

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