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Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

We received a fax invoice for services that are not legit.

Dollars Lost: $0.0

Victim Location: Fairborn, OH, USA - 45324

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

An invoice in the amount of $498.85 was received via fax for "annual fax service for fax number for one annual term".

Dollars Lost: $0.0

Victim Location: Lake In The Hills, IL, USA - 60156

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Phishing - Phishing

Scammer had my sons full name his nickname his school his classes and our address for SAT proe

Dollars Lost: $249

Victim Location: Poquoson, VA, USA - 23662

Date Reported: September 28, 2026

Business Name Used: Student services

Other

12:17 PM on 09/28/26 I recieved a text message stating; "Duane, this is the last request for a response on your 2026 Nissan Sentra file. Auto Service Dept: 1-844-494-1720. Reply STOP to opt out." I am certain this is some kind of phishing attempt as I have idea what this could possibly be referring to.

Dollars Lost: $0.0

Victim Location: Odessa, FL, USA - 33556

Date Reported: September 28, 2026

Business Name Used: N/A

Other

Shopping for dresses online came across Preston Hayes website. Noted claims of 30 day return guarantee policy, USA address, American New England heritage, and quality materials and workmanship, but was delivered products from China without labels, poor synthetic materials, poor construction and poor fit. I immediately requested return via email, as no customer service phone number, without response for 2 days and was then offered store credit. This I declined as untrustworthy materials and quality. Was then advised I would have to ship back to China, but still not provided an address. I wouldn't have purchased if poor materials and no return service. I've lost $162.97 on scam clothing company.

Dollars Lost: $162.97

Victim Location: Palm Harbor, FL, USA - 34683

Date Reported: September 28, 2026

Business Name Used: Preston Hayes

Debt Collections - Parking Revenue Recovery Services, Inc

I received a letter in the mail from Daniel B. Kelley in Colorado claiming I have a parking ticket in collection. I paid this ticket, so it appears to be a scam.

Dollars Lost: $0.0

Victim Location: Cleveland, OH, USA - 44102

Date Reported: September 28, 2026

Business Name Used: Parking Revenue Recovery Services Inc

Online Purchase - evericharm / shopaid corp

They go by lots of names : store-aid ; shop-aid corp LLC ; evericharm. They also gave my credit card info to others and I had to have credit card revoked and a new one was sent to me. They have'nt gotten my new card. I ordered the merchandise on 09/13/2026 and they emailed me with tracking numbers for China and none of the tracking orders worked. They emailed me from [email protected]

Dollars Lost: $59.95

Victim Location: Davenport, FL, USA - 33896

Date Reported: September 28, 2026

Business Name Used: evericharm / shopaid corp

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

came over the fax machine relay wire 9/25/26 UTC to 217 227 3607 our time and date not set sorry

Dollars Lost: $0.0

Victim Location: Farmersville, IL, USA - 62533

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Received a faxed invoice advising a routine annual renewal for existing fax infrastructure service.

Dollars Lost: $0.0

Victim Location: Lorain, OH, USA - 44053

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Online Purchase - Online Booking Scam

So, i made a hotels.com purchase for a hotel and accidentally booked the wrong dates and I immediately went back to cancel it. So then they said i was responsible for the payment and tried to give me the upmost run around when every hotel has a policy that says I have 24-48 hours to cancel. The room was not non refundable that’s just a policy they show on all they receipts I was told.

Dollars Lost: $250.16

Victim Location: Oklahoma City, OK, USA - 73110

Date Reported: September 28, 2026

Business Name Used: Hotels.com

Travel/Vacation/Timeshare

Called, and they Answered phone American Air, changed flight due to change to short layover by airlines. $1,000 Called to change dates due to personal circumstances $753 Called to cancel completely due to emergency surgery $1200, billed as Airline Websales.

Dollars Lost: $2953

Victim Location: Grove City, OH, USA - 43123

Date Reported: September 28, 2026

Business Name Used: Airline Websales

Employment - Appen USA Talent

After a job offer, I was directed to appenusatalent.com for IT setup. The site required a $200 software bundle and claimed the full cost would be reimbursed after I paid and submitted proof. Payment options included card or a QR payment route for Cash App, Bitcoin, Coinbase, or another digital wallet. An IT support chat account using the name Gregory Blake encouraged Cash App. I did not pay. The website presented itself as Appen USA Talent and appears to impersonate Appen. Appen's official scam warning says it never asks applicants to send money to start a job. I am reporting this so others can recognize the scheme.

Dollars Lost: $0.0

Victim Location: Denver, CO, USA - 80216

Date Reported: September 28, 2026

Business Name Used: Appen USA Talent

Sweepstakes/Lottery/Prizes - NW Giveaways

Individuals passing out sweepstakes entry cards outside of sports stadium to win a signed jersey. Contacted those who “entered” by text and phone months later, refused to provide sweepstakes terms and conditions.

Dollars Lost: $0.0

Victim Location: Portland, OR, USA - 97211

Date Reported: September 28, 2026

Business Name Used: NW Giveaways

Tech Support

i am a uber delivery driver, the scammer access the uber app showing i had a scheduled delivery which i accepted on the uber app. as i was on my way to pick up the delivery , i was called on my phone to say the delivery was cancelled , but i would be conpensated by uber , i would need to access my uber wallet so they could send the money ,The scammer had a second caller number used 1-332-205-7219 call me and said they had a problem posting to my uber account, I was ask to open my uber wallet app with instructions to load the money on a card they provided. as soon as i listed the card on my wallet app my money was taken showing 0 amount on my balance. I reported it to uber security , but not much can be done since I opened the app on my phone and listed the card there.

Dollars Lost: $120

Victim Location: Carencro, LA, USA - 70520

Date Reported: September 28, 2026

Business Name Used: uber delivery driver app tech support imposter

Debt Collections - Debt Collections - Phishing Scam

to you between the hours of 8 a.m. and 4 p.m. at either your home or your place of employment. We'll be making only two attempts to deliver these documents, which will require a signature as proof of delivery. If we are unable to deliver these documents after 2 attempts, it will be classified as a failed action to serve, which will result in the pending matter to proceed further without your consent. If you have any questions or if you need to reschedule this delivery, press one now to be connected to the next available representative, or you can call the office directly at 855-641-0191. Please be advised this call has been logged and submitted as proof you have been notified of this spending legal matter. Have a good day.…”

Dollars Lost: $0.0

Victim Location: Wingdale, NY, USA - 12594

Date Reported: September 28, 2026

Business Name Used: N/A

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Received a fake invoice via fax from Relay Wire saying we owed for the "Annual Service Renewal - year 3" for our fax number.

Dollars Lost: $0.0

Victim Location: Springfield, IL, USA - 62703

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Invoice was sent via fax that claimed we owed $498.85 for an Annual fax service for our fax number.

Dollars Lost: $0.0

Victim Location: Mokena, IL, USA - 60448

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Online Purchase - Goda perfume

I ordered a bottle of Goda perfume in late August and it was never delivered. There is no live person to answer your call. Instead, you only have contact through an email a that shows inaccurate information: 1) my package is “stuck” in LA 2) they cannot refund me bc the refund is delayed etc.

Dollars Lost: $30

Victim Location: Denver, CO, USA - 80249

Date Reported: September 28, 2026

Business Name Used: Goda perfume

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Invoice for fax services was received by fax. Payment was requested for an annual renewal of fax services. Invoice included company information and a fictitious account number.

Dollars Lost: $0.0

Victim Location: Mount Vernon, OH, USA - 43050

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Fake Invoice/Supplier Bill - Fake Invoice Scam

Fake invoice. See attached.

Dollars Lost: $0.0

Victim Location: Durant, OK, USA - 74701

Date Reported: September 28, 2026

Business Name Used: United Safety Standards

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

We received a faxed invoice for a supposed Annual renewal for our fax infrastructure service.

Dollars Lost: $0.0

Victim Location: Cincinnati, OH, USA - 45242

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Other - CBA Debt Collections Vishing and Identity Theft Scam

Called me said i owe on a carfrom 2001. 26 years ago man. I fell for it for a few months then they messed up and called me again saying i owed a debt from 2010. I said this is a scam and theyclosed that account. I was locked up that year and they knew they messed up. Got a call this morning inquiering about payment missed i told thelady my account had been compromised by her company scams so i closed that account. Lmao. I wont fall for this again

Dollars Lost: $600

Victim Location: Cedar Hill, TX, USA - 75104

Date Reported: September 28, 2026

Business Name Used: CBA Debt Collections Vishing and Identity Theft Scam

Credit Cards

I seen an ad on facebook reels, stating that reserve direct card can help me build my credit. The card is promoteby Mastercard. I fill out theapplication told me i was approved for a 300 credit limit so I had to pay fees 95 dollars before use it about 3weeks later I receive an email saying thats im not approved and they are sending my money back by checks. Its been 2months i have recieve anything and the telephone system dont have any other option to talk to someone about it.

Dollars Lost: $95

Victim Location: Ponchatoula, LA, USA - 70454

Date Reported: September 28, 2026

Business Name Used: Reserve Direct card by mastercard

Online Purchase - Molison Inc

I responded to an ad in a game and ordered 40 T shirts for $40.00. Tracking info indicated that the shirts were "sent" from China and arrived at my town (with zip) but no street address. I never received the shirts and have gotten no response to about half a dozen emails.

Dollars Lost: $40

Victim Location: CT, USA - 06117

Date Reported: September 28, 2026

Business Name Used: Molison Inc

Retail Business - Car Extended Warranty

I received a phone call from someone saying they were with Ford Motor Company wanting to speak to me about my 2023 Ford F150 truck's extended warranty. I was transferred from that initial person to a second person, thinking it was Ford Motor Company, only to find out it was Omega Auto Care. There was a very pushy sell for an extended warranty trying to happen, making me feel as if my existing warranty was about to expire. When I asked for written information, I was told it was sent 27 days ago with verified delivery, and I have had no mail in the past 30 days that has had delivery verification associated with it. The hard sell went right up to the edge of telling me my warranty was going to expire with no coverage, and when I stated that I did not feel comfortable with the hard sell, wanted information in writing, and that I felt these folks were misrepresenting themselves, I was hastily told good luck with my truck and hung up on. This company attempted to scam me into paying for an extended warranty to cover my truck beyond where it is now, and misrepresented themselves as Ford.

Dollars Lost: $0.0

Victim Location: Chesapeake, VA, USA - 23323

Date Reported: September 28, 2026

Business Name Used: Omega Auto Care

Sweepstakes/Lottery/Prizes - Sweepstakes/Lottery/Prizes - Mega Millions Lotto International

I received the letter in the mail that had contact number 1-343-301-4595, Email: [email protected], service agent Williams Morgan for the processing and remittance of our won prize. *** ****** **** ** *** **** ** **** ******* ***** ****** ****** **** ***** ******* **** ****** ** ****** *********** Told me he would be personally delivering the check this coming Friday. I would have to send the $2200.00 before check would be delivered.

Dollars Lost: $0.0

Victim Location: Saint Petersburg, FL, USA - 33707

Date Reported: September 28, 2026

Business Name Used: Mega Millions Lotto International

Other

Called trying to sell insurance available only on this call. Gained access to my phone through a text message that I opened...this gave him access to my phone, I'm sure and I could see his face and here him talking. I gave out income info, birth date, doctor's name; no SS info or account info unless he can access that through malware on my phone.

Dollars Lost: $0.0

Victim Location: Flintville, TN, USA - 37335

Date Reported: September 28, 2026

Business Name Used: State License Benefit Association

Online Purchase - Washing Machine Cleaner Online Purchase

Paid $65 for washing machine cleaner, never delivered. Reached out to the only available contact (email) on their website. They said the item was in the hands of the carrier (but was never actually received) and that they had to wait one business day longer in order to refund the money. After that, no refund, and now they won't return my messages. Still haven't received a response, a refund, or the product.

Dollars Lost: $65

Victim Location: Altamont, NY, USA - 12009

Date Reported: September 28, 2026

Business Name Used: Washing Machine Cleaner Online Purchase

Employment - Employment

On September 28, 2026, I responded to an online application for Stella Management. They used highly deceptive, high-pressure onboarding tactics to guide me into digitally signing a 'StarPass Agreement.' Immediately upon signing, they utilized a corporate banking tool via Mercury ([email protected]) to issue a massive, unexpected invoice (INV-33309) for $10,000.00.When I immediately recognized the predatory nature of the transaction and requested a contract cancellation via email on the same day, they sent an immediate rejection stating the fee could not be waived. They have also sent high-pressure, automated text messages to my personal line from 938-786-3827. I am filing this report because this business uses deceptive practices, hidden fees, and coercive text templates to trap young creators into massive, unrendered financial debts.

Dollars Lost: $0.0

Victim Location: Chesapeake, VA, USA - 23320

Date Reported: September 28, 2026

Business Name Used: Stellastarpass LLC

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

received a faxed invoice for services that we do not utilize

Dollars Lost: $0.0

Victim Location: Sidney, OH, USA - 45365

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Sweepstakes/Lottery/Prizes - Sweepstakes/Lottery/Prizes

James Carter with Publishers Clearing House called and told me I won $8.5 million and a new Lincoln. He said I could even pick what color I wanted. He told me to go to Walmart and put $499 on a gift card and call him after to give him the card numbers. It was for some fee so he could send me the check. I told him I didn't have the money, so he told me to get $100 and he would send me a check for $10,000. I told him this sounded like a scam and he swore on his life and the lives of his wife and children that this was not a scam. He wouldn't stop calling me so I had to block his number.

Dollars Lost: $0.0

Victim Location: Hurley, VA, USA - 24620

Date Reported: September 28, 2026

Business Name Used: N/A

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Relay Wire sent an Invoice for a routine annual renewal for our existing fax infrastructure service.

Dollars Lost: $0.0

Victim Location: Dayton, OH, USA - 45459

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

We received an invoice from Relay Wire via fax. It included our name, address, and a fake account number. The summary of charges stated a annual service renewal- year 3 for $498.85. The description of services was fax number routing, web portal access, searchable records, encrypted transmission, data export, support, and other services. Had a contact email, billing inquiries email, and tech support email. They asked me to remit payment to 9535 Forest Lane, Suite 114J, Dallas, TX 75243. They asked me to pay by check or ACH. The invoice looked very realistic, but thankfully I knew that we don't use any services like that.

Dollars Lost: $0.0

Victim Location: Creve Coeur, IL, USA - 61610

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Utility

left a voicemail to contact him regarding the increased electric bill to correct overage charges. Automated voice said its name was Luis, and to call back at 8883684081. this wasnt the first time he has called me. i ignored the call and listened to the voicemail later.

Dollars Lost: $0.0

Victim Location: Grove City, OH, USA - 43123

Date Reported: September 28, 2026

Business Name Used: N/A

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Received a fax from Relay Wire. It is an invoice for Annual Renewal for service for our fax number. We actually have two fax numbers and neither are associated with Relay Wire and never have been. Invoice has the bill to address as our old address (as we moved about 4 months ago) and an account number. Payment and Remittance information given is: Account Executive: Stephanie Wray, Email: [email protected], Billing Inquiries: [email protected], Tech Support: relaywire.apphelp-request/

Dollars Lost: $0.0

Victim Location: Tinley Park, IL, USA - 60477

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Utility - Imposter Utility Company Phishing Scam

A person by the name of Louise called & left me a voicemail claiming he was calling about my electric bill. He did not specify what company he was calling from. He said that there was a mistake on my electric bill & I got over charged. He wanted me to call him back so he could fix the mistake & give me a credit. I looked up the number & found out it was a scam. I did not call them back.

Dollars Lost: $0.0

Victim Location: Gardner, MA, USA - 01440

Date Reported: September 28, 2026

Business Name Used: N/A

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

This invoice came through on one of our hospital's fax machines.

Dollars Lost: $0.0

Victim Location: Ashtabula, OH, USA - 44004

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Online Purchase

I placed an order online, purchasing 2 items. 2 weeks later I received an email apologizing for shipping delays with a complimentary discount code for the inconvenience. I received multiple advertisements emails after that. I then received an email to “track my order”. When I checked on the tracking, the site showed that my package was delivered, displaying pictures of a package at my front doorstep. The package was never found on my doorstep. When I complained via email I was given a number to call the carrier. It is a cell phone number that goes straight to voicemail.

Dollars Lost: $38

Victim Location: Acworth, GA, USA - 30102

Date Reported: September 28, 2026

Business Name Used: Flawluxe

Retail Business

This website is advertising rare poultry with the ability to ship anywhere in the United States. They have a fake NPIP number, street address & are using pictures from Facebook to use as stock photos of what they are selling. There is not farm registered in the state of Tennessee with that name as well.

Dollars Lost: $0.0

Victim Location: Raymond, NH, USA - 03077

Date Reported: September 28, 2026

Business Name Used: //reichertsfarmstead

Yellow Pages/Directories - Pyxidian LLC and also Jwqzptxylbkmn LLC

Fake business, the company is using my residential address in ******** CO.

Dollars Lost: $0.0

Victim Location: CO, USA - 80601

Date Reported: September 28, 2026

Business Name Used: Pyxidian LLC and also Jwqzptxylbkmn LLC

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Our business received a fax of an invoice for $498.85 from "Relay Wire" for "Annual Service Renewal - Year 3" including "Fax number routing; web portal access; searchable transmission records; encrypted transmission; service availability monitoring; standard support; and data export functionality." We do not have a contract with Relay Wire for any services, and we contract with a different company for these services, so this invoice is fraudulent.

Dollars Lost: $0.0

Victim Location: Fremont, OH, USA - 43420

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Custom Seal, Inc. received an invoice from Relay Wire via fax. An originating fax number did not come up when I ran reports on the fax machine. Our fax line is not through Relay Wire....never heard of them. Custom Seal had a breach in our computer system in February.

Dollars Lost: $0.0

Victim Location: Fremont, OH, USA - 43420

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Our phone service is with BrightSpeed not with this company.

Dollars Lost: $0.0

Victim Location: Mansfield, OH, USA - 44902

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Received a fax invoice for annual service renewal on our fax line. Claiming to be an annual renewal invoice for our existing fax infrastructure service.

Dollars Lost: $0.0

Victim Location: Cleveland, OH, USA - 44113

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

The scammer faxed an email stating we owe them for services from 10/01/26 to 9/30/24 for fax services. We do NOT use this company.

Dollars Lost: $0.0

Victim Location: Lima, OH, USA - 45805

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Other

I ordered a product over a month ago. The product I received was incomplete. I processed a warranty claim. An additional charge was made this AM for the product as a recurring charge and that was never represented on the ad or payment processing form.

Dollars Lost: $29

Victim Location: Boiling Springs, SC, USA - 29316

Date Reported: September 28, 2026

Business Name Used: Piquant

Fake Invoice/Supplier Bill - Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

fax invoice received for annual fax service listing our business fax number

Dollars Lost: $0.0

Victim Location: Wilmington, OH, USA - 45177

Date Reported: September 28, 2026

Business Name Used: Relay Wire / Web Envy / Med Pulse Fake Invoice Phishing and Identity Theft Scam

Travel/Vacation/Timeshare - cheapflights.com

FORMAL CONSUMER COMPLAINT AND REQUEST FOR INVESTIGATION Subject: Complaint Regarding Cheapflights, Third-Party Travel Sellers, FareOdaddy, and Telephone Representation To Whom It May Concern: I am submitting this complaint to formally document concerns arising from my experience with Cheapflights and a third-party travel company identified as FareOdaddy. On September 28, 2026, I contacted a telephone number that I understood to be associated with Cheapflights: 216-302-2732. During my conversation with the representative, I specifically asked about the relationship between Cheapflights and FareOdaddy. The representative denied that Cheapflights was affiliated with FareOdaddy. During the conversation, however, I became concerned after reviewing the manner in which Cheapflights presents third-party travel providers and advertising to consumers. Cheapflights publicly states that it works with more than 700 provider sites and that providers may compensate Cheapflights for redirecting customers to their websites or helping customers book with them. Cheapflights also states that advertising is another source of revenue. I am therefore requesting clarification regarding whether FareOdaddy, or any company operating under a similar name, is or has been a provider, advertising customer, affiliate, referral partner, booking partner, or other third-party relationship associated with Cheapflights. My concern is not based solely on the representative's denial of an affiliation. My concern is whether consumers are being adequately informed when they are directed from Cheapflights to third-party travel sellers, particularly when those sellers may appear to consumers to be associated with or endorsed by a well-known travel-search company. I am also concerned about the telephone interaction itself. When I questioned the representative about the relationship between Cheapflights and FareOdaddy, I felt that the representative became defensive rather than providing a clear explanation of the relationship between the companies. I am requesting that this matter be investigated and that I receive a written response addressing the following: Is Cheapflights currently or previously affiliated, partnered, contracted, or otherwise commercially connected with FareOdaddy? Has FareOdaddy ever appeared as a booking provider, advertising customer, referral partner, affiliate, or other third-party seller through Cheapflights? If Cheapflights receives compensation when consumers are redirected to or book through third-party providers, please explain whether that compensation arrangement applies to FareOdaddy. What due-diligence procedures does Cheapflights use before allowing third-party travel companies to advertise, appear in search results, or receive customer referrals? What safeguards are in place to prevent consumers from believing that a third-party travel seller is actually Cheapflights or is officially endorsed by Cheapflights? Please identify the official Cheapflights telephone numbers through which consumers should contact Cheapflights regarding suspected fraudulent or deceptive activity. Please preserve any records relating to my interaction, including call records, customer-service notes, recordings if available, advertisements, referral information, and any information concerning the telephone number 216-302-2732. I am not asking Cheapflights to simply deny responsibility for third-party companies. I am asking for transparency regarding how third-party travel sellers are presented to consumers and whether Cheapflights has any financial, contractual, advertising, referral, or affiliate relationship with FareOdaddy. I would also like confirmation of whether the telephone number 216-302-2732 is an authorized telephone number for Cheapflights, a third-party partner, an advertising partner, or any other entity authorized to represent itself in connection with Cheapflights. I am retaining documentation related to this matter, including relevant websites, advertisements, telephone numbers, communications, booking information, payment records, and other supporting evidence. Please provide a written response addressing each of the questions above. Sincerely, Tonya Reynolds

Dollars Lost: $0.0

Victim Location: Pewaukee, WI, USA - 53072

Date Reported: September 28, 2026

Business Name Used: cheapflights.com

Other

I had placed a order back around april 11th 2026 I have a app that all the businesses use for us customers to track the package called shop And it was never moving or showing delivery! About the fourth week or so I checked a email that said my package was delivered! Who ever delivered it showed a picture of my porch but it was never there! Me and my kids constantly been checking the door day and night and it wasn’t there! Customer service at Rorcie said I can call their number but it’s disconnected! Also they are saying since it shows it was delivered they can’t do nothing about it! It’s never no one to talk to that is a live agent! They only email and it’s a horrible experience! Take your money fast but delivery is weeks! They are not trying to solve what happened to my package!!! I have more pictures and proof but I can’t have but one picture here!

Dollars Lost: $40

Victim Location: Tampa, FL, USA - 33605

Date Reported: September 28, 2026

Business Name Used: Rorcie

Online Purchase - Rip Rush (Emerald Myth studio limited)

The app rip rush turned out to be completely fraudulent and takes money verification and will not allow you to withdraw funds. Turned out to be a total scam and I want my money refunded immedietely.

Dollars Lost: $120

Victim Location: Bothell, WA, USA - 98021

Date Reported: September 28, 2026

Business Name Used: Rip Rush Emerald Myth studio limited

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