Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Registry Monitoring Insurance Services has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRegistry Monitoring Insurance Services

            Insurance Inspection

            Contact Information

            5388 Sterling Center Dr

            Westlake Village, CA 91361-4688

            Visit Website
            (800) 400-4924

            Customer Reviews

            1.44/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            RMIS, INC is a licensed insurance company that offers a wide array of products & services. They work across multiple industries, including transportation and property management. RMIS builds ground-up web based systems for each client designed to completely automate their compliance and on-boarding process. They customize a comprehensive, user-friendly interface to effectively blend programs within a company’s workflow. They specialize in insurance products and legal document monitoring.

            Business Details

            Location of This Business
            5388 Sterling Center Dr, Westlake Village, CA 91361-4688
            BBB File Opened:
            4/5/2013
            Years in Business:
            25
            Business Started:
            7/13/1998
            Business Started Locally:
            7/13/1998
            Business Incorporated:
            7/13/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            38
            Alternate Business Name
            • Rmis, Inc
            • Rmis
            Business Management
            • Service
            • Mr. Willie Taylor
            Contact Information

            Customer Contact

            • Mr. Willie Taylor
            Additional Contact Information

            Fax Numbers

            • (818) 933-6352
              Primary Fax
            • (818) 332-4934
              Other Fax
            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/01/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I had my insurance updated on 1/22/23 at 12:15pm. At 2:13pm G***** ******* sends me an email claiming my insurance had past its 7 day notice and there would be a reinstatement fee of $200.00. My insurance had not past its 7 day past due notice as this was the 7th day and because I had to pay the reinstatement fee my active authority date which was past its 90 day requirements had to start over. Now because my active authority date had to start over carrier service companies will not hire me. I filling a complaint against this company.
            Read More
            Read 4 More Complaints

            Customer Reviews

            9 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            ThompsonBurton Transport B

            10/23/2023

            Insurance carrier submitted COI to RMIS 30 days ago. RMIS indicated they were going to expedite processing and brokers/shippers could see within 30 minutes. As of today's date, RMIS has not processed the COI preventing this business from obtaining loads from brokers/shippers. RMIS Telephone calls often take 20 minutes or more before someone addresses your issue. This process is not difficult. It only involves verification of information from insurance company. I will be filing legal action as they have caused irreparable damage to me and my company by willfully posting inaccurate information. This company should be banned from operating in the trucking industry with its lack of professionalism and sub-par work standards. This company is quick to post cancellations. Need this same drive and intensity to process COIs. Business is losing revenue waiting on compliance. MC 1****99.
            Read 8 More Customer Reviews

            Local BBB

            BBB of the Tri-Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.