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Find a Location

Conejo Restoration has 1 locations, listed below.

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    Business ProfileforConejo Restoration

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/23/2015

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Conejo Restoration is a licensed Contractor who specializes in restoration of damage caused by fire, water and mold.  They work with commercial and residential customers.

    Business Details

    Location of This Business
    1111 Rancho Conejo Blvd Ste 303, Newbury Park, CA 91320-1414
    BBB File Opened:
    2/23/2015
    Years in Business:
    15
    Business Started:
    3/23/2009
    Accredited Since:
    2/23/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Scott Mineo, Owner
    Contact Information

    Principal

    • Mr. Scott Mineo, Owner

    Customer Contact

    • Mr. Scott Mineo, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard N

    1 star

    09/13/2023

    It is never my intention to leave a bad review unless I feel it is warranted and in this case Conejo restoration I called for a water damage mold quote was a complete nightmare of mishaps and unprofessionalism in my subjective opinion. In a nutshell charged $231.73 non-refundable to try and lock you in. Promised a window to arrive and did not arrive until 1 hour 15 min late inconveniently effecting my time and plans due to their mixup fo going to wrong place first. Arrived and spent maybe 20 min not really evaluating the mold much taking some pictures and measurements, When boiler plate quote arrived pictures sent were from another house and unprofessional others of his arm showing moisture reading and my wife working at her desk nothing of the damage I needed. Scott charged me again for service call of $207.19 in quote after already billing me for wasted visit. Kept saying had to take furniture out so quote had to be higher which I took out myself days later. Joked he should give me 10% discount for being late which he says he added but his quote was $600 or more higher than other quotes I had to get with my discomfort of using Conejo Restoration. Scott’s phone kept ringing at our visit distracting him from doing the quote. The visit was unprofessional and S**** and K** the person on phone you talk to refused as a courtesy to refund the initial $231.73 for all their mistakes and my valuable time wasted and frustration they caused. Really bad customer service and I could never recommend them to anybody.

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