This Business Is Not BBB Accredited

I Believe Collectibles

I Believe Collectibles

(916) 745-3822

I Believe Collectibles

11 years in business
PO Box 881
Roseville, CA 95678-0881
BBB File Opened: 12/17/2009
Business Started: 05/08/2005
Business Started Locally: 05/08/2005
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Sal Marroquin, Owner
Business Category
  • Retail Stores
Alternate Business Names
  • Solo Mio Enterprises

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Advertising Review

On its website, www.ibelievecollectibles.com, I Believe Collectibles is advertising, "Our store wide savings promotion is 10% discount including clearance collectibles plus free shipping on orders over $60 (after discount applied) within the continental U.S. Sale Prices are displayed in shopping cart." However, the 10% discount is not applied at checkout and our research shows that this sale has been advertised since, at least, January 2016.

Acc... Read More

Pattern of Complaint

Complainants generally allege that the company does not ship the products they purchased from its website. Complainants further report that the company does not return their phone calls or emails.

BBB believes these complaints contain a pattern of allegations and contacted the business on October 10, 2016 and October 17, 2016. We requested that the company provide us with a list of steps, if any, it planned to take to ensure similar issues do no... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for I Believe Collectibles include:

  • 19 complaint(s) filed against business
  • Failure to respond to 19 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

I Believe Collectibles

THIS BUSINESS IS NOT BBB ACCREDITED

I Believe Collectibles

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