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Find a Location

Ernie's Van & Storage has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ernie's Van & Storage

      185 Spring Hill Dr Grass Valley, CA 95945-5936

      BBB Accredited Business
    • Ernie's Van & Storage

      4323 Anthony Ct Ste 1 Rocklin, CA 95677-2151

      BBB Accredited Business

    Business ProfileforErnie's Van & Storage

    Moving and Storage Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/17/2013

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    From local moving to long distance moving, corporate relocation and commercial moving, Ernie’s Van & Storage will help you get there.

    Business Details

    This is a multi-location business.

    Find a Location

    Ernie's Van & Storage has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ernie's Van & Storage

        185 Spring Hill Dr Grass Valley, CA 95945-5936

        BBB Accredited Business
      • Ernie's Van & Storage

        4323 Anthony Ct Ste 1 Rocklin, CA 95677-2151

        BBB Accredited Business
      Location of This Business
      185 Spring Hill Dr, Grass Valley, CA 95945-5936
      BBB File Opened:
      1/20/1994
      Years in Business:
      20
      Business Started:
      1/1/2004
      Business Incorporated:
      1/1/2004
      Accredited Since:
      10/17/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 189906 for this business, issued by California Public Utilities Commission- CPUC

      These agencies may include:

      California Public Utilities Commission- CPUC

      505 Van Ness Ave Rm 4300

      San Francisco CA 94102

      (800) 649-7570

      Type of Entity:
      Corporation
      Alternate Business Name
      • Sowell Bros., Inc.
      • Ernie's Van and Storage
      Business Management
      • Mr. Douglas Sowell, CEO
      • Mr. Mathew Sowell, General Manager
      • Mr. James Sowell, Vice President
      • Ms. Nadia White, Office Manager
      Contact Information

      Principal

      • Mr. Mathew Sowell, General Manager

      Customer Contact

      • Mr. Mathew Sowell, General Manager
      Additional Contact Information

      Fax Numbers

      • (530) 273-9182
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/21/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      - Date: May 2021 - November 2021 - Paid them $10,000 - The business committed their moving relocation services.- Dispute: - Destroyed a sideboard which had been in my family for generations (previously valued at $4,000 but most importantly, priceless as *****************). They shattered every wood plank on the sides, top, front, and back, the drawers, the hinges, collapsing in the middle, on and on. It is beyond repair. I specifically asked them to pay special care and attention to this piece. - Dropped my Thomasville china cabinet, breaking the back panel, the glass in the door, and the doors off their hinges.- Broke the glass in my marble coffee table. - They "misplaced" a $1,000 chair, which after numerous persistent inquiries, they "finally found" three weeks later. They said it was "hidden behind a sofa in the warehouse." - Lost 2 boxes (I had them all accounted for) containing my everyday dishes and kitchen spices. - Just from the remnants of broken glassware they mishandled during the move, I was able to fill 2 large boxes. - The business responded to my request to have the above items repaired by sending me a token check for $315 - Account number : *****
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Larry E.

      1 star

      11/09/2021

      This outfit was highly recommended by a very reputable person in my community. I never imagined they were rated 3.5 stars with 15 of 54 ratings 1 star All of the poor ratings went the same way for me Including: 1)payment prior to completion 2)Overcharging: $27 for 1 kitchen dish pack box,$100 fuel- they came to my house approx 10 miles and loaded my trailer 3)understaffed and not proper equipment o load hot tub that was discussed the day before confirming move, at initial estimate and when move date was scheduled 4)walking items over ***************************************************** had leaking tire. I offered compressor to fill leaky tire, they refused 5)Vaping outside front door and smell coming into my house 6)leaving unused packing material that I was charged for 7)items dumped into boxes, bent and broken when opened 8)worker injured falling down stairs destroying file cabinet, they never offered any compensation Read Yelp reviews as well Worst ratings in the industry They should definitely be investigated for their business practices

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

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