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Find a Location

PowerON Services, Inc. has 1 locations, listed below.

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    Business ProfileforPowerON Services, Inc.

    Electronics and Technology
    BBB accredited business

    Additional business information

    Additional Info:
    PowerON Services Inc. provides our Fortune 500 customers with "turn-key" TakeBack Solutions for their Consumer Direct, Educational, Small Business and Enterprise accounts. PowerON's team has the experience and professionalism you can rely on to work directly with your customers to complete a full service TakeBack experience. We also provide a completely automated back-end quoting solution that includes training and process support, which allows our clients to run their own "in house" branded TakeBack program.
    See all additional business information

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/19/2009

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Many of the services provided by PowerON Services Inc. are relationship-marketing tools utilized by our Fortune 500 clients to increase retention of existing customers.

    Products & Services

    PowerON Services, Inc. offers full-service, managed Trade-In Solutions for Manufacturers and Retailers.

    Business Details

    Location of This Business
    8801 Washington Blvd Ste 101, Roseville, CA 95678-6200
    BBB File Opened:
    3/16/1995
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Incorporated:
    11/25/2008
    Accredited Since:
    3/19/2009
    Type of Entity:
    Corporation
    Business Management
    • Mr. Brent Kelley, President/CEO
    • Mr. Jeremy White, Customer Service Supervisor
    • Brady Yount, Account Manager
    Contact Information

    Principal

    • Brady Yount, Account Manager

    Customer Contact

    • Mr. Jeremy White, Customer Service Supervisor
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/27/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    I traded in my **** computer which I sent to PowerOn on 08/12/21 . I just found out the email that has the virtual card redeem link has been sitting in my spam email box for more than 6 month. Now, the redeem link from the email is expired. I called virtualrewardcenter.com, they confirmed the virtual card was not redeemed and asked me to contact PowerOn to reissue the card. Then I called PowerOn, they asked me to call virtualrewardcenter.com. I am running circles and lost both my computer and the virtual card. I would like PowerOn to reissue another virtual card to me, since they have my traded in PC since 08/12/21.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Don L

    2 stars

    12/29/2021

    I decided to trade in my iPhone 12 Pro *** with PowerOn rather than Apple because PowerOn gave me $50 more. The process was easy, fast, and efficient BUT, PowerOn sent the funds via a ************** that only allows spending the money online. You can't add the **** to your Apple Wallet to use ApplyPay. You can't even transfer the funds to PayPal or your bank account. The result is that I'm stuck with a debit **** card that I can only use online. No points. No flexibility. I wish I had traded in with Apple.

    Local BBB

    BBB of Northeast California

    BBB Reports On

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