Customer ReviewsforCapital City Solar Electric Inc.
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mark J
5 stars08/30/2024
Capital City Solar staff was professional and efficient while helping me with my project. Five star service. Thank you!Capital City Solar Electric Inc. Response
09/02/2024
Thank you for recognizing our team!Review from Joe B
5 stars05/08/2024
Capital City Solar just completed the install of a 5 KW rated solar system on my house about 3 weeks ago and did an outstanding job. This is the second system they have installed for me (the first was also 5KW and was installed about 16 years ago and has run flawlessly ever since). *****, the sales rep provided very detailed quotes based on my initial request and then patiently worked with me to finalize the details of the new system. ******* did a great job managing the install and going over the operation of the system. ****** provided outstanding support throughout the install and activation process to ensure that the system was properly inspected by the County and approved for activation by PG&E. I plan to do more business with Capital City over the next year or two as I move to a more fully electric house. I recommend Capital City Solar very highly!Capital City Solar Electric Inc. Response
05/13/2024
Thank you for the nice review! We appreciate that you choose us again to install your new solar system.Review from Dann T
5 stars04/16/2024
We appreciated **** and his partner for the careful work they did in replacing our old cellular transmitter with a new one, and performing our annual panel inspection and cleaning. Very pleasant folks, both their field and office personnel!Capital City Solar Electric Inc. Response
04/17/2024
Thank you *** for the acknowledgment!Review from Russell S
5 stars01/05/2024
All the staff from Capital City Solar were great to work with. I never felt any pressure to purchase, but they answered all my questions. Throughout the whole process they worked with me to ensure everything was to my satisfaction. They are a local company and familiar with all the permitting requirements. Would highly recommend.Review from Frank K
5 stars11/04/2023
Capital City Solar was great. I got advice from two sources before getting solar. An electrical engineer and a friend who extensively checked out multiple solar companies. Both used Capital City and I followed their lead. Glad I did. Great savings on electric. Nicole is very efficient in follow up questions.Capital City Solar Electric Inc. Response
11/06/2023
Thank you ***** for sharing your experience. We really appreciate your choosing us for your solar project.Review from phillip w
5 stars08/07/2023
awesome customer service. Installation without a hitch. Highly recommended by me. Come look at the job they did on my house.Review from Dennis W
5 stars12/30/2022
Just wanting to share the exceptional experience we had with adding a solar system to our home by Capital City Solar, Roseville. Our experience began with a consultation with Brian H********, Sr. Sales Advisor. He made the decision making process easy with a very articulate presentation of the pros and cons of adding to our existing system. Never any sales pressure and always available to address my questions. The installation was accomplished by a wonder team under the lead of Clayton S*******. All were highly professional, courteous, and very careful in keeping their work inside and outside the house clean and neat. Special thanks to Clayton for his skilled abilities to install all the electrical components in the garage (in a tight location) that aesthetically looks specular. He’s a very polite and talented young man and we were fortunate to have him leading this job. The efforts to pull this all together were stellar. Nicole S*********** Operations Director for Capital City Solar, did a wonderful job to ensure our solar system was installed in advance of the New Year. She was always most helpful in keeping us informed on the project status, expected completion time for each phase, and was careful to not provide any false promises. Capital City Solar has a highly talented team working to provide the best service and product in meeting any of your residential/commercial solar system needs. We highly recommend!Review from Rick K
5 stars12/07/2021
When we started thinking seriously about adding solar panels to our home, my wife and I talked with a neighbor who already had them. He told us he highly recommended Capital City Solar. After talking with a Capital City Solar rep we were convinced this would be a good thing for us. It took a while to get all the steps done but Capital City Solar lived up to all the positive reviews we found on-line and the strong positive comments from our neighbor. They were extremely professional at every step. The individuals each treated us with utmost respect and care. The work done in installing and launching our system was outstanding. At the moment, the weather is limiting our solar output to just a trickle but here in Roseville it is never too far from a string of sunny days and I have no doubt the solar energy investment we have made will be a positive contribution to our efforts to help the environment.Capital City Solar Electric Inc. Response
12/08/2021
Thank you Rick for sharing your experience. We are at the office from 8-4:30. We'd love for you to meet the rest of our team that you have worked with over the phone. We always have a little something for our visitors and would love to meet you. ErikaReview from Patti L
5 stars11/15/2021
After a couple of months of research and reading reviews of solar companies, we chose Capital City Solar for our install, completed on November 3, 2021. One of the most important parts of our decision was that previous reviews illustrated Capital City Solars dedication to their customers. **** was our advisor and he was great. **** stayed with us throughout the whole process. He has proven himself to be quite professional, personable, knowledgeable and happily answered our many (many) questions. The design team did a great job sizing the system correctly for our needs. The panels were placed where they can generate the most power. The install team did a very smooth, clean job! They are pros and worked well together as a team. The installation took a-day-and-a-half to complete, two weeks earlier than estimated. We very much appreciate how quickly ******, in the office, filed the application for permission- to-operate (***) with PG&E. ****** did a great job explaining the *** application process. Our permission to operate was granted within two weeks of the install. A few days after the install, a glitch occurred with our monitoring system. It was showing incorrect data regarding time and Kilowatts generated. We contacted ****** who quickly notified the vendor, requesting them to monitor our system. The problem was resolved by the next day. Another good job well done!So far, we are thrilled with our rooftop solar and very glad we chose Capital City Solar for our install and services going forward! **** and ************** ******* **Capital City Solar Electric Inc. Response
11/23/2021
Thank you ***** for sharing. We look forward to watching your solar in the years to come!
Customer Review Rating
Average of 9 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.