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Find a Location

Valley BMW has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforValley BMW

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2013

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    4725 Mchenry Ave, Modesto, CA 95356-9612
    BBB File Opened:
    3/12/2004
    Years in Business:
    24
    Business Started:
    6/15/1999
    Business Started Locally:
    6/15/1999
    Business Incorporated:
    6/15/1999
    Accredited Since:
    5/1/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 50167 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

    These agencies may include:

    CA Department of Motor Vehicles- Occupational Licensing (DMV)

    8243 Demetre Ave

    Sacramento CA 95828

    (916) 229-3126

    https://dmv.ca.gov/wasapp/olinq2/

    BBB records show a license number of 211480 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 6/30/2024.

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.bar.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Valley Motors, Inc.
    • Fitzpatrick Dealership Group
    Business Management
    • Mr. Ed Fitzpatrick, President
    • Mr. Ryan Fitzpatrick, General Manager
    • Mr. Sunny Khan, Sales Manager
    Contact Information

    Principal

    • Mr. Ed Fitzpatrick, President
    • Mr. Sunny Khan, Sales Manager

    Customer Contact

    • Mr. Ryan Fitzpatrick, General Manager
    Additional Contact Information

    Fax Numbers

    • (209) 550-2633
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/25/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    I, *********************************, bought a *** X5 45e 2021 (VIN# *****************) from Valley BMW, ******* on July 12, 2021. I believe that I have got a Lemon from them, since the car has been having multiple issues from day 1. Thus, I am looking for your help to resolve this issue.Following are some of the issues that I have encountered so far:Safety issues Car suddenly stops working on the highway with not working emergency lights No *** Road side assistance provided Car will automatically move to the next lane without any prior notice Parking sensors are not detecting objects around the car Auto Parking feature is malfunctioning and its parking car on the curb Headlamp stops working abruptly in the middle of the night Major issues Apple carplay and Android auto features are not working Cars camera will stop working abruptly (pictures attached)Cars battery is taking more than 20 hours to charge Doors are not automatically locking after locking the car Mirrors are not automatically folding after locking the car Passenger side massage feature stopped working Front camera button shows the back camera and vice versa Due to these major issues, I have reached out to the dealership many times, but I havent got any help so far. Instead of fixing my car, they have intentionally created mechanical problems with my car to void the warranty. Thus, I am reaching out to you for some help. Can you please help me? If you have any additional questions regarding my case, then please feel free to reach out to me at ************** or email me at [email protected] will be eagerly waiting for your response.Sincerely,*********************************
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    PA T

    1 star

    11/24/2023

    ************************* is the worst service advisor I have ever met. I went in for a recall that *** called me for, and when they gave me my car back 1 day later oil leaked everywhere and they said I need $5000 worth of repairs, after they inspected it. Never did it leak like that before. He hung up on me and blamed it on me when I asked for him to make it right. He didnt even look at the problem but said I had an attitude when I didnt even cuss or even yell. Not sure if Valley BMW is against American free speech, but ************************* needs to be accountable.its not a coincidence that my car leaked oil everywhere after ************************* serviced it, but apparently his unaccountability says it was. How do you hang up on a customer whose car you potentially ruined? Avoid this shady Service Tech.

    Local BBB

    BBB of Northeast California

    BBB Reports On

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