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          James River Air Conditioning Co., Inc. has 1 locations, listed below.

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            Business ProfileJames River Air Conditioning Co., Inc.

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            1905 Westmoreland St

            Richmond, VA 23230-3225

            Visit Website
            (804) 358-9333

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.93/5

            Average of 101 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/1973

            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1905 Westmoreland St, Richmond, VA 23230-3225
            BBB File Opened:
            5/1/1973
            Years in Business:
            56
            Business Started:
            1/1/1968
            Business Incorporated:
            11/16/1977
            Accredited Since:
            6/1/1973
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 2701010902 for this business, issued by Board for Contractors. The expiration date of this license is 9/30/2025.

            These agencies may include:

            Board for Contractors

            9960 Mayland Drive, Suite 400

            Richmond VA 23230

            (804) 367-8511

            Fax: (804) 5274401

            http://www.dpor.virginia.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • James River Air Conditioning Company
            • James River MEP
            • James River Integrated Service
            • James River Total Home
            • James River Multi-Craft
            • James River Facility Management
            • James River Home Services
            • James River Services
            • James River Service Co.
            • James River Plumbing
            • James River Electrical
            • James River Solar
            • James River Air Conditioning
            • James River Heating & Air Conditioning Co.
            Business Management
            • Mr. Tom Pugh, Operations Manager
            • Mr. Hugh Joyce, Jr., President
            Contact Information

            Principal

            • Mr. Hugh Joyce, Jr., President

            Customer Contact

            • Mr. Hugh Joyce, Jr., President
            • Ms. Tammy Teefey, Executive Assistant
            Additional Contact Information

            Fax Numbers

            • (804) 358-4066
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I recently purchased a new **** system from James River. My home has three **** units (one for each floor) and James River replaced the oldest one. During the installation process, a James River crew damaged an existing **** unit (not the one replaced). The crew was tinkering with the thermostat and an hour after they left, I noticed that the connection between the thermostat and the **** system was severed. The first floor of our house was freezing because the **** system wasnt producing any heat. James River claims that the thermostat was already damaged, but its too much of a coincidence that the damage emerged only one hour after their crew was tinkering with it. The damage may have been accidental, but Id like ********************************************* to repair or replace the thermostat free of charge. Since they caused damage to a customers home, they should fix the issue and undo the damage.
            Read More
            Read 1 More Complaints

            Customer Reviews

            101 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Suzanne T

            03/18/2024

            Have been a customer of ********************************************* for the past 11 years and its been a great experience. ****** is awesome.. hes a fantastic HVAC tech who is knowledgeable and goes above and beyond every visit . I trust his judgment and appreciate his professionalism. I also appreciate the staff who makes the appointments and does their best to be so accommodating . Thank you!!

            James River Air Conditioning Co., Inc. Response

            04/10/2024

            Hi, *******! Thank you for your loyalty over the past 11 years! We're thrilled to hear that **************, ******, has provided exceptional service and that our staff has been accommodating. We appreciate your kind words and look forward to continuing to serve you in the future.
            Read 100 More Customer Reviews

            Local BBB

            BBB Serving Central Virginia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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