Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Rappahannock Electric Cooperative has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rappahannock Electric Cooperative

      247 Industrial Ct Fredericksbrg, VA 22408-2443

      BBB Accredited Business
    • Rappahannock Electric Cooperative

      14380 Fredericksburg Turnpike Bowling Green, VA 22427

      BBB Accredited Business
    • Rappahannock Electric Cooperative

      13252 Cedar Run Church Rd Culpeper, VA 22701-8221

      BBB Accredited Business
    • Rappahannock Electric Cooperative

      PO Box 7388 Fredericksbrg, VA 22404-7388

      BBB Accredited Business
    • Rappahannock Electric Cooperative

      137 Kelly Ct Front Royal, VA 22630-7266

    Business ProfileforRappahannock Electric Cooperative

    Electric Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1988

    Years in Business: 86

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Rappahannock Electric Cooperative has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rappahannock Electric Cooperative

        247 Industrial Ct Fredericksbrg, VA 22408-2443

        BBB Accredited Business
      • Rappahannock Electric Cooperative

        14380 Fredericksburg Turnpike Bowling Green, VA 22427

        BBB Accredited Business
      • Rappahannock Electric Cooperative

        13252 Cedar Run Church Rd Culpeper, VA 22701-8221

        BBB Accredited Business
      • Rappahannock Electric Cooperative

        PO Box 7388 Fredericksbrg, VA 22404-7388

        BBB Accredited Business
      • Rappahannock Electric Cooperative

        137 Kelly Ct Front Royal, VA 22630-7266

      Headquarters
      247 Industrial Ct, Fredericksbrg, VA 22408-2443
      BBB File Opened:
      10/20/1988
      Years in Business:
      86
      Business Started:
      1/1/1938
      Accredited Since:
      10/1/1988
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed

      Service

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Kris Sieber, Managing Director of Member Services
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/15/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      REC, Has turned off my power because the power line came off the house again. This has happened many times because the distance from the pole on my property and the house is too far apart. The line is so heavy it pulls the roof board off of the house. The line hangs very low across the driveway where delivery trucks have struck it in the past. I Refused to let them remount the line to the house because where they attached it keeps damaging my home due to the excessive weight of the line and how low the line hangs. They refuse to add a pole or bury the line to the house. I have been without power for days, I have no water because I have a well pump and no power. They left the line laying across the driveway and I have no idea if the line of still energised or not, no one can use the side door gong into my kitchen because of the line, no one can go into the garage because of the down line. I can not connect a generator to my breaker box because the line is still connected and REC is refusing to do anything. The employee that came out to turn off the power was very threatening in his demeanor. The power pole (REC owned) on my property are so rotted at and below ground level they are leaning and about to fall.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jesse P.

      1 star

      02/16/2024

      December 2023 and Jan **** my electric bill had been increased over $100 a month from my November 2023 bill. I have a **** square ft house and I am only home 2 weekends a month. When Im not there I turn everything off and turn the thermostat way down. I understand electric floor heaters are expensive but they arent used enough to justify a $300+ electric bill. I called them to question the price and they simply said its been cold this winter and my last years bill for the same periods are about the same in price and usage(last year I was home everyday during the week and weekends). They were no help. I will be installing a wood burning stove this summer. Good luck I hope this helps someone, go with Dominion.I would give ZERO stars but ** forced to leave ONE to complete this review.

      Local BBB

      BBB Serving Central Virginia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.