This Business Is Not BBB Accredited

Friendly Driving School

Friendly Driving School

(804) 282-4236

Friendly Driving School

22 years in business
4621 W Broad St
Richmond, VA 23230-3205
Additional Email Addresses
BBB File Opened: 11/17/1995
Business Started: 01/01/1995
Business Incorporated: 01/01/1995 in VA
Type of Entity
Business Management
  • Mr. Vikas Kapila, President
  • Mr. Donald Bowman, Manager
Business Category
  • Driving Instruction


Mail Returned

Mail sent to the business on 11/28/2016 was returned by the U.S. Postal Service as Attempted - Not Known.

Misuse of BBB Name and/or Logo

The business’s marketing materials includes the reference: "Accredited Business." This business location is not accredited by this BBB and our policies prohibit such a reference.

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning customer service and delivery issues. Customers allege the business is not providing the necessary documentation to the DMV in order to continue the process in receiving their driver’s license. Customers allege that, along with the delays in the paperwork being filed, they were unable to reach a business representative and/or their calls go unanswered.


This company offers driver education and behind the wheel training.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Friendly Driving School include:

  • 15 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Unauthorized use of BBB name or trademarks

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Friendly Driving School


Friendly Driving School

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