Business ProfileforArt's Automotive Service

June 2023We took our sons ****************** to ARTS Automotive in April 2023 because it was loosing power and driving rough. They diagnosed it and gave us an estimate of $834 to fix the problem. They did stated that at some point, it may need a catalytic converter, but not at that time. We ok the fix. Took approximately three days to do the repairs. Picked the car up and it drove good. Problem fixed, drove good for a whole month. Yes, I said one month. After a month, the exact same thing started to happen. We called ARTS and was told to bring the car back. The looked at it again and guess what???? They said now you need to pay another $1600 because it was the catalytic converter. Wait, what???? We just paid you $834 and now youre saying it an additional $1600 on top of that. So, what did we pay you $834 for? Not to put a band aid over it. They should have told us that the $834 was only going to be a temporary fix, because we would have said no way. Why would anyone in their right minds pay over $800 for something to last for one month. I was not happy, rightfully so. I feel ripped off by ARTS who had to have know the car was going to break down within a short period of time. So now the car is sitting in our yard, un-drivable, until we can come up with another $1600 to have it repaired (by another repair shop of course). After reading one of the reviews below, I relooked at our invoice. And guess what, we also have $26 charge for coolant. Now what the heck does adding coolant have to do with the repair we got done. That adds credence to the fact that this is an untrustworthy place. They may be nice, but nice people also take advantage when money is involved. To wrap this up, I say go there at your OWN Risk and this review is just the beginning of us trying to get our money back.