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AlkaViva, LLC has 1 locations, listed below.

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    Customer ReviewsforAlkaViva, LLC

    Water Purification Equipment
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    View Business profileBBB accredited business

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    38 Customer Reviews

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    • Review from Vickie J

      5 stars

      09/11/2024

      I have worked with AlkaViva for many years. Love the Vesta and ****** is awesome when you need help! Thank you for your excellent service!

      AlkaViva, LLC Response

      09/13/2024

      Thank you for your kind words and for being a valued customer over the years! We're thrilled to hear that you're loving your Vesta and appreciate your shoutout for our support team. We're committed to providing excellent service, and its wonderful to know ****** was able to assist you. We look forward to continuing to support you and your wellness journey!
    • Review from Adam L

      5 stars

      09/04/2024

      The tech advisor manual was friendly and helpful. Also, when I asked how to save some money on the item I was purchased he made a suggestion.

      AlkaViva, LLC Response

      09/05/2024

      Thank you for your feedback! Were thrilled to hear that our tech advisor was both friendly and helpful during your interaction. It's great to know that they were able to offer a suggestion to help you save on your purchase. If you have any further questions or need assistance in the future, feel free to reach outwere always here to help!
    • Review from Alice C

      5 stars

      08/21/2024

      We love the shower heads - must try! Husband raves about how nice it makes his skin

      AlkaViva, LLC Response

      08/23/2024

      Thank you for sharing your experience! We're so glad to hear that you and your husband are enjoying the shower heads. It's always great to know that our products are making a difference. If you ever want to explore more ways to enhance your water experience, we're here to help.
    • Review from Carolina R.

      5 stars

      08/13/2024

      One of the few companies left with awesome customer service. The have helped me with all sorts of questions and AlkaViva products are AMAZING. Really gold standard.Thank you to ***** who has been a great advisor since when I 1st bought my water purifier. Thank you. Great team!

      AlkaViva, LLC Response

      08/23/2024

      Were so grateful for your wonderful feedback! It's fantastic to hear that you've had such a positive experience with our customer service team. We'll make sure ***** knows how much you appreciate his supporthe'll be thrilled! Thank you for choosing AlkaViva and for recognizing the quality of our products. We're here for you anytime you have questions. Stay well and enjoy your water!
    • Review from Betty C

      5 stars

      08/12/2024

      Great and effect effective product, we love ours and would highly recommend one to anybody looking to better their Health. ****** is wonderful to deal with!

      AlkaViva, LLC Response

      08/23/2024

      Thank you so much for your kind words! We're thrilled to hear that you're loving your product and experiencing the health benefits. Your recommendation means the world to us. We'll be sure to pass along your compliments to ********'ll be delighted to hear them! If you ever need anything else, we're here to help. Stay healthy and hydrated!
    • Review from Deborah S

      5 stars

      08/11/2024

      I can thank ***** for first introducing us to alkaline water in ********. She is so Courteous and intelligent and a sweetheart who knows everything about the systems I loved my alkaline water. Especially being a two-time cancer patient. My cancer doctors are thrilled that I am drinking this water and asked how I found out about it. I said ***** if you need her number, I will give it to you, I am now living in ******** and once again ***** set us up with everything we needed to have our alkaline water. She guarded us through everything that we needed because of water is high and sodium also so we got the osmosis and the alkaline machine. And we are so happy with it. I cant think of enough I love the machines cant do it once again thank you so much. It was a pleasure and always is a pleasure dealing with you. ***********************************

      AlkaViva, LLC Response

      08/13/2024

      Thank you for sharing your incredible journey with us. Its heartwarming to hear how much you value your alkaline water, especially with the positive feedback from your cancer doctors. We're glad your move to Virginia didnt stand in the way of continuing to enjoy the benefits, and that youre happy with the reverse osmosis and alkaline machine. Your story, especially as a two-time cancer survivor, is deeply inspiring. Were honored to be part of your wellness journey, and its wonderful to hear that ***** was able to guide you through everything you needed. Thank you for your continued trust in our productsits always a pleasure to assist you!
    • Review from Bridget O

      5 stars

      08/08/2024

      I started my journey with Alkaviva started by buying an ionizer for my mother who had some health problems at the time. We had tremendous success. The water really helped with her "brand name disease" My family loved the ionizers so much we decided to explore becoming dealers without Alkviva so I could earn some part-time income while going to school. My experience with both being a client of alkaviva and also a dealer Has been stellar. I have received wonderful support from ****** both as a client and his help with sales!!The extra cash generated is a college students dream job.

      AlkaViva, LLC Response

      08/13/2024

      Thank you so much for sharing your journey with AlkaViva! It's heartwarming to hear how the ionizer made such a positive impact on your mother's health and that your entire family has embraced the benefits. Were thrilled that your experience as both a client and a dealer has been stellar, and that ****** has been there to support you every step of the way. Your success story is truly inspiring, and we're honored to be part of your journey. Wishing you continued success in your studies and in all your endeavors!
    • Review from Sandra R.

      5 stars

      08/06/2024

      Absolutely love this ionizer! The water tastes so clean and we love being able to control the ph. The delphi looks beautiful on my counter and Installation was hassle free. The customer service is top notch. ***** is absolutely wonderful and was very patient with the multitude of questions I had. This is one of the best purchases Ive made.

      AlkaViva, LLC Response

      08/07/2024

      Thank you for your wonderful review! We are delighted to hear that you are enjoying your ionizer and the clean, great-tasting water it provides. It's fantastic that the Delphi has found a beautiful spot on your counter and that the installation was smooth.We are especially pleased to hear about your positive experience with our customer service. ***** will be thrilled to know that she was able to assist you effectively and patiently with all your questions.Your satisfaction is our priority, and we're thrilled that this purchase has been one of your best. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
    • Review from Carolyn C.

      5 stars

      07/26/2024

      ***** was incredible!!!! She went above and beyond to locate my information, set up the shipment, and provide assistance down the road if needed at all. So happy to have my machine here and working. Thank you for your help with everything, and making it such an easy and smooth purchase!

      AlkaViva, LLC Response

      07/29/2024

      Thank you so much for your kind words! We're thrilled to hear that ***** provided you with exceptional service and that you're happy with your machine. Our team strives to make every customer's experience smooth and satisfying, and it's wonderful to know we achieved that with you.If you need any assistance in the future, please don't hesitate to reach out. Enjoy your new machine!
    • Review from Shar B

      5 stars

      07/20/2024

      We love our AlkaViva machine. We use it for drinking water, cooking to cleaning. Highly recommend these products to anyone and we always share our water with others.

      AlkaViva, LLC Response

      07/22/2024

      Thank you so much for your wonderful review! We're thrilled to hear that you love your AlkaViva machine and find it so versatile for drinking, cooking, and cleaning. Its great to know that youre sharing the benefits of our water with others too!Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out.

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