Business ProfileforIndependent Automotive, Inc.

Brought my manual swap ****** Svx to independent automotive for them to replace the transmission. I had an extremely s***** experience overall. My car sat for 6 months due to the shop inability to source a transmission, they told me I needed to do it myself and I would check with part numbers before buying a transmission, I bought 3 transmissions all of which I was told would work and when I spent the money and time to get them and bring them to them they told me all 3 times that they were not going to work, not because of condition but the spec. Finally they magically have a source with a transmission for 900$ and tack it on the invoice at 1200$ of which I had to call to correct. When I received my car they had broken multiple trim pieces and the transmission was immediately making concerning noises as I drove away from the shop. I took pictures and video immediately, contacted the shop, it took over 3 weeks to get a call from the owner who told me with the amount of custom work we did you should know that some things may break in the process I would have expected after spending so much money they would have at least used proper trim removal tools but evidently didnt and broke things in the process. The owner quickly ended our conversation on the phone prompting me to text him where he responds once and never again. I really had hope for this shop due to the recommendations I received but first hand I expirienced some of the shittiest automotive service I have ever come across and a s***** attitude when asked to correct the mistakes.