Business ProfileforWatchBuys

My wife purchased a watch case for my Sinn watch for my birthday but it doesnt fit my watch. It simply isnt as advertised and we wanted to return or exchange it but because neither of us noticed watchbuys does not allow any returns of watch cases for any reason regardless of fit, workmanship or anything, I was refused any return options. We would have never purchased this had we seen this disclosure. We both missed it so that tells you its easy to miss. Regardless of this policy, the watch case is not useable and does not fit the description provided on the website. I contacted Sinn in ******* and they have agreed to help me return this. I just have to travel to ********* from the ** instead of sending this one state away for a return. I would have been willing to pay a restock fee even though it shouldnt even warrant that. *** emailed my wife with a bunch of policy talk but the reality is, watchbuys controls this inventory and has decided it will regulate how its distributed as they are the lone authorized dealer of Sinn products in the US. In other words, if you want to buy anything Sinn in the US you have to go through watchbuys and you are completely at their disposal. And if you dont like that, too bad. You dont get to own Sinn products. Im sorry but thats just wrong and watchbuys should be avoided for Sinn purchases. Also, consider this: there is no way to see these products in person unless you order them or happen to be in the area of Watchbuys and can stop in to browse. So how are people supposed to get their hands on these products without committing to purchase? I advise buying your Sinn products from other retailers around the world and bypass Watchbuys all together. There are other ways to own Sinn products.