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Find a Location

Jaguar Land Rover- Cary has 1 locations, listed below.

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    Business ProfileforJaguar Land Rover- Cary

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Jaguar Land Rover- Cary offers new and pre-owned auto sales, parts & service.

    Business Details

    Location of This Business
    1000 Auto Park Blvd, Cary, NC 27511-6038
    BBB File Opened:
    10/1/1998
    Years in Business:
    29
    Business Started:
    7/1/1995
    Business Management
    • Mr. David Coyle, General Manager
    Contact Information

    Customer Contact

    • Mr. David Coyle, General Manager
    Additional Contact Information

    Fax Numbers

    • (919) 467-7138
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    CARMEN J

    1 star

    08/27/2024

    I PURCHASED A DISCOVERY FROM JAGUAR LAND ROVER ****. IT WAS LISTED ON THE *** FOR SALE. MY FRIEND AND I DROVE TO **** TO PICK UP THE VAN. IT WAS APPROVED BY **** IN ****. THE SALE MAN TOLD ME IT HAD A COMPLETE OVER HAUL AND IT WAS READY TO GO. DROVE BACK TO CLEMMONS NC.. NO ISSUES. A FEW DAYS WITH THE CAR AND ON HIGHWAY DOING 55 OR ABOVE THE CAR STARTED OUT AS IT SHOULD, THEN THE SPEED DROPPED DOWN TO ABOUT 15 MILES AN HOUR, COULD NOT GET IT TO GO ANY FASTER. WHEN I PRESSED ON THE GAS, IT GAVE A ROARING SOUND. TOOK IT OUT OF DRIVE PUT IT IN NUTRAL THEN BACK TO DRIVE AND IT TOOK OFF. AFTER HAPPENING SEVERAL TIMES, CALLED ***** DEALERSHIP. TOOK THE CAR BACK TO **** AND TOLD THE SERVICE MANAGER WHAT IT WAS DOING. HE GAVE ME A LOANER ON JULY 22, 2022. AFTER SEVERAL HOURS HE SAID THE CAR WAS READY. HE SAID HE COULD NOT FIND ANY PROBLEM WITH THE CAR. I TOOK THE CAR HOME AND ON AND OFF IT WOULD DO THE SAME THING. THERE WERE NO PARTICULAR TIME IT WOULD DO IT.2024 IT STARTED AGAIN. TOOK IT TO A MERCHANIC HERE IN ********. HE GAVE ME A TECHNICAL BULLETIN AND TOLD ME TO TAKE IT TO THE DEALER. **** DEALERSHIP IS ABOUT 1HOUR 45 MINTUES FROM WHERE I LIVE ONE ONE. I MADE AN APPOINTMENT WITH FLOW DEALERSHIP IN ********** NC. AFTER WAITING ABOUT 2 MONTHS TO GET AN APPOINTMENT ,I TOOK IT THERE TODAY, AUGUST 28, 2024. I WAS TOLD I HAD NO WARRENTY AND TO DO A DIAGNOSTIC TEST IT WOULD COST ****** DOLLARS. HE SAID IF I NEEDED A TRANSMISION I WOULD HAVE TO PAY FOR IT. I CALLED **** AND TOLD SERVICE **** WHAT WAS SAID TO ME. THE SERVICE MANAGER ***** ******* WAS NOT IN.. I EXPLAINED THAT FLOW SAID I MIGHT NEED A TRANSMISSION FOR THE CAR. I STILL OWED ****** DOLLARS ON THE CAR HE KEPT SAYING I WAITED TOO LONG, I TOLD HIM I BROUGHT THE CAR BACK WHEN IT STARTED WITH THE PROBLEM AND WAS TOLD THERE WAS NOTHING WRONG WITH IT. I ASKED FOR THE OWNER OF THE COMPANY HE SAID THEY WERE IN ******* AND HE DID NOT KNOW THEIR NAME. I AM ON A FIXED INCOME. IT WILL COST ****** TO ****** $ TO HAVE IT FIX

    Local BBB

    BBB of Eastern Carolinas

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