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Find a Location

Pero Real Estate LLC has 1 locations, listed below.

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    Business ProfileforPero Real Estate LLC

    Apartments

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1062 Brown Ave, Erie, PA 16502-2464
    BBB File Opened:
    6/1/2009
    Years in Business:
    22
    Business Started:
    9/1/2001
    Business Incorporated:
    9/1/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Pero Rentals
    Business Management
    • Mr. Jason Pero, Partner
    Contact Information

    Principal

    • Mr. Jason Pero, Partner

    Customer Contact

    • Mr. Jason Pero, Partner
    Additional Contact Information

    Fax Numbers

    • (814) 835-6727
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/18/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    These people have not refunded my security deposit. My lease ended July 31st, 2023. I've tried to contact the person in charge, Tammie G******, but I've only been given an email. I have not received a single reply. I've emailed the property manager Brittney G****, we have had an email change since September 19th and all I get are short responses that does not answer anything. These people are incompetent and are don't know what they are doing.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Abigail M

    1 star

    12/11/2023

    This company drove me, my roommate, and numerous of our neighbors out of our building. Before any response from their profile mentions "this review is a result of the security deposit status," just know I did receive my security deposit back after choosing to stay quiet and stop my fight against their ridiculous and criminal business practices.My unit had intense water damage and a gas leak in the stove that both went untreated for months regardless of countless calls and emails. Until speaking with our neighbors did we find out our water damage was probably the least worrisome damage in the building, as there were people living with massive holes in their walls that pets were getting lost inside of due to incomplete maintenance, etc. Our water damage was worsening and our stove was still emitting a gas leak (to which we found out the replacement stove they finally gave us had a WORSE gas leak until they gave us a new one the very next day like magic after I called the gas company). Keep in mind during this time we had our rent in escrow for about five months to which the Court Clerk even said, "Wow, they're still not fixing your issues, they're really no go-getters huh?" To add insult to injury, **** had crews out constantly reworking empty units for new tenants but still completely disregarded all current tenants' issues. I was calling them every day to fix our problems, and nothing.I was accused numerous times of "defacing the property" with flyers that were spreading the word about options tenants have to defend themselves including rent escrow. I was also being threatened with eviction for talking with neighbors about these options, two illegal retaliations. Pero Real Estate / ********************************** is the same company guised under two names practicing criminal business tactics and are getting away with it, they attempt to scare tenants out of their legal right to challenge these practices and speak to their neighbors about them.

    Local BBB

    Better Business Bureau of Western Pennsylvania

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