Business ProfileforRight Way Roofing Inc

Right Way Roofing damaged my air conditioning while replacing my roof and refuse to provide their liability insurance information for us to file a claim.On 4/23/2024, we paid $18504.5 letting Right Way Roofing to replace our roof. While working on the roof we found our room temperature was keeping going up while our air conditioning keeps running. We contacted Right Way Roofing office and requested they send their contracted air conditioning expert to investigate the issue. Right way roofing provided an air condition repair phone number and ask us to call to arrange the inspection. We called the number and explained the situation. The air condition repair company told us to wait until they could call Right Way Roofing to verify my story before scheduling onsite inspection. In less than 30 mins, air condition repair company called back and informed me that they had contacted Right Way Roofing and verified my store and would send tech over right way.The air repair tech found that one new roof nail punched the refrigerant line of my air conditioning unit open and drained all the refrigerant in my air conditioner. The Tech soldered the coper line and refiled about 6.5-pound R22 refrigerant. The air conditioner was back for business. The air conditioning company sent the first bill of $1891 directly to Right Way Roofing. But Right Way Roofing refused to pay and told me that 1) they cannot work on roof for free without profit, 2) the refrigerant line was too close to the roof by the builder 24 years ago. It was not Right Way Roofing s fault. Then they forward the bill to **** have tried to file a claim with their insurance since day one and until now, more than 3 months later, still cannot get their insurance claim department contact information. We should ask their insurance claim filing information before placing our signature on the contract was the ****** learned, other than we should go with bigger roofing company.

Wenxu,The A/C line was installed directly against the underside of the roof deck, which is against code. The A/C line must be, according to code, at least 1.5" away because code also says that our roofing nails must penetrate through the deck. I have offered to pay half, even though this is 100% the responsibility of the **** contractor, but you refused. I have offered to help you go after the responsible contractor but you refused that as well. I have tried to file an insurance claim, as you know, but they won't even accept the claim because it is the fault another contractor. I wish you the best.