Customer ReviewsforOpulent Real Estate Group

Opulent is one of the worst management companies and business. They are unethical, rude and highly unprofessional. During my experiences with them I did not have a working water heater for 3 weeks while living in the home with two children under 2 years old. They never contacted us after several messages. They do not care about the tenants and will charge you for anything they want. They have tried to charge me for time after my lease agreement and moving out.

I live in ********** and I have used Opulent to manage seven units in ******* for nearly two years and am putting another three units under management with their company next month. I have nothing but great things to say about Opulent and I highly recommend them to any owner who does not want to manage his or her own buildings anymore. I managed my apartment buildings myself for about two years before I reached out to Opulent. Opulent is on top of things, responds to my requests or questions virtually immediately, have vendors that charge very decent prices when things need to be fixed, and I have had no complaints from tenants about them. Also, their management fee is very reasonable and they have taken away all of my headaches. My only regret is not reaching out to them sooner. Initially, my biggest hesitation with releasing management of my properties to a management company was that management companies tend to be bad. I got so lucky with Opulent. I also have apartments I own in ************* and I hate my property management company in ******** but I LOVE OPULENT. Opulent's entire staff is exceedingly competent and responsive. Thank you Opulent for making my life so much easier and for keeping things running smoothly.

Tenants beware! This property management will nickel & dime any chance they get. They are unethical and the owner is a slumlord. We messed up by not taking pictures of EVERYTHING before move in although we did fill out a move-in checklist. Completing the list saved ** hundreds of dollars. They were literally trying to ding us on all the blinds not working (missing wands, not rolling up,etc) without even having a copy of the move-in checklist. We had to email them one which proved we reported the blinds not working. Owner never repaired or replaced them. We had to buy two window covering since two windows had nothing on them. In the end they got us for a light 'globe' in one of the BRs ceiling fans. We sure as heck did not break it or steal it. The other thing they got us with was a supposed dirty AC filter. I literally replaced it like 2 weeks before moving out. They said it was dirty and all they had to prove it was a very dark picture taken with the cover closed. They did not want to show me a picture of the filter with it outside the enclosure/cover open and in brighter conditions. Again, I didn't think I needed to take a picture so it was my word against a theirs and a crappy picture. Lastly, this is for the owner as well. The fridge stopped cooling and these parties did not replace it until the 10th day. I guess this is AZ law. The milked it until they legally could. There is no reason to take this long to replace a fridge besides enjoying people struggle. We had to throw away about $100 of food.

The rudest and most unprofessional management group I have ever come across. Fake reviews of how wonderful they are and in reality, they are the RUDEST LAZIEST JERKS EVER!

I thought this was a good company to rent for but they do not keep good records at all. I paid all my move out fees and they still continued to tell any future rentals I owed them when I did not. Then they gave a really pathetic apology for their big mistake. Never rent from them.

Opulent Real Estate Group is one of THE worst companies I have ever worked with. If you are considering doing business with themrun the other way! They do not care about their tenants at all! I moved in to one of the homes they manage (rental), less than a month ago. I have had nothing but issues. They are rude, inattentive, apathetic, and unresponsive. We have submitted several repair requests, and most of them have not been addressed. *********************, the maintenance person is rude and dismissive, and ********, the person in charge, is worthless. My biggest mistake was not checking their reviews prior to signing the lease!

Absolutely the worst. They WILL NOT fix anything nor respond to anything. In fact, they will flat out lie to you and stated they called you, emailed you, texted you and there is zero proof anywhere, that they contacted me, even one time. Opulent Real Estate Group should be suedthey are pathetic and a liability when you have an emergency.

If you are a property owner & care about tenants DO NOT CONTRACT OPULENT.If you are a potential tenant & see the word opulent on any email, paper, card, or the word opulent is spoken or even mumbled from anyone involved w/ the property you are trying to rent,,,,, RUN AND NEVER LOOK BACK..Absolutely terrible experience & after reading the reviews from ************* I am disappointed in myself that I did not research this company further before signing..You will move in & everything you said needed fixing during the initial viewing.. Will it be fixed when you move in..Now you ask How does that happen?.. Opulent will give you an address to an office to sign the lease & get the keys & will not offer a final viewing.. Once you move in & see that 75% of the house is in shambles..Youll be met w/ some of the rudest most of ignorant people on the face of the Earth..Theyll completely ignore the fact that these things were supposed to be taken care of PRIOR to you moving in & will offer 0 ownership in their horribleness..No one should take over a property & walk into the following..-Broken windows -Broken refrigerator -Broken washer -Leaky faucet -Broken thermostat -Dirty floors -Rusted cabinets -Broken garage door Now opulent will respond & say most of these thing were taken care of w/in 10 days of your moving in below.. Use your common sense when considering & ask yourself Should I pay x-amount for a deposit to walk into a property that is in horrible condition? If your answer is NO,, than look elsewhere,, there are plenty of rental properties around.. DO NOT I REPEAT DO NOT DEAL W/ THIS COMPANY You have been warned,, act accordingly..