17 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Barbie J
5 stars02/03/2024
Thank you so much for your help to me! Yes, it was a wonderful trip and thankful for no need to use the insurance you helped me obtain, in case! 5 stars from me and a bunch of thankfulness.Review from Holly L
5 stars12/13/2023
Great and fast service! ******* was very kind and helpful when I made a mistake on my requested coverage dates. Will definitely be using them again for future travel!Review from Jeanne M
5 stars11/27/2023
Our trip was wonderful but it felt good to know that we were insured. When my daughter's family's luggage didn't arrive in ****** for a day and a half we heard from ****** right away. Fortunately, it came and all was well.Review from Gary C
5 stars10/13/2023
******************* is great in assisting us in obtaining international travel insurance. His customer service is exceptional and the ********************** company has been excellent to deal with over the years!Review from Nancy S
5 stars08/09/2023
Thanks for checking in upon return from my trip, ****. All went well - no claims forthcoming! Thank you for your excellent service, as always!**************
Insurance Services of America Response
08/14/2023
***** Thank you very much for taking the time out of your busy day to post a recent positive review with the ******* BBB. We work hard in trying to give great "old fashioned" customer service along with great international travel products and when we receive this kind of report it makes our hard work all worthwhile. Perhaps you'd consider recommending our plans and service to friends who travel abroad.Again, thank you for your thoughtfulness. You made our day!*********************** President **********************Review from Bobby R
5 stars05/01/2023
Thanks Adam! Appreciate your service! No claims to report, PTL! All went well. Felt safe and secure knowing you were backing us up!Review from John O
5 stars01/31/2023
The service we received from ******* was excellent throughout the entire process. All of our questions were answered effectively. Our coverage was not required during our adventure but it was comforting to know that we had your great team supporting us should we have needed your assistance.Insurance Services of America Response
02/01/2023
****, Thank you very much for taking the time out of your busy day to post a recent positive review with the ******* BBB. We work hard in trying to give great "old fashioned" customer service along with great international travel products and when we receive this kind of report it makes our hard work all worthwhile. Perhaps you'd consider recommending our plans and service to friends who travel abroad.Again, thank you for your thoughtfulness. You made our day!*********************** President **********************Review from Alex I
5 stars10/11/2022
First time user. Grateful coverage went unused, comforted knowing we had it. Easy to enroll. Thanks!Insurance Services of America Response
10/13/2022
****....thanks for taking the time to post your 5-star comment. Happy to hear you had a healthy trip as well and didn't need to use our "international" medical coverage. Years ago, I had to use it due to a car accident. Saved me over $46,000. Perhaps you will be good enough to share ISA with others. Again, THANK YOU! ***********************, ************************************ ******* ***.Review from Sandra C
5 stars10/05/2022
Thank you so much ****** for taking such good care of me. If I have any questions, I won't hesitate to reach out. Thank you for the impeccable service you provided. It put me at ease since I have never had to purchase insurance outside of *******. Your excellent customer service didn't go unnoticed. Thank you again. Please feel free to forward this to your supervisor, he/she should know how lucky they are to have you as an employee. Kind Regards, *****Review from Sarah D
5 stars09/01/2022
******* was an ***** who helped us work through an insurance glitch the evening before we departed for a mission to *******. She went OVER and ABOVE and made it happen for our team. GrateFULL beyond measure for her incredible customer service! -***** DT
Customer Review Rating
Average of 17 Customer Reviews
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