37 Customer Reviews
Review from Davis R
1 star09/17/2024
I was recently contacted by Appstar regarding a potential switch in my credit card processing services. I clearly expressed my disinterest, yet they insisted on sending a sales ***resentative. I reiterated my lack of interest, but today, the *** unexpectedly showed up at my business.Despite my clear communication, the ***resentative insisted on calling his supervisor on ************ in front of my employees. When the supervisor came on the line, he claimed they simply needed to collect information about my business, which I again declined. Shockingly, he suggested that I was being dishonest about my disinterest and claimed he could ***lay our initial conversation as proof.This accusation, made publicly in front of my staff, is not only unprofessional but also deeply disrespectful. Even if I were in the market for a new credit card processor, their aggressive and predatory sales tactics have assured me that I will not be doing business with them. I will also be advising others to steer clear of AppstarReview from Sarah W
5 stars07/15/2024
Been with Appstar for a while now had nothing but positive and great customer service. Absolutely love working here. They are very supportive and in good team to work with.Review from Ashley W.
1 star04/19/2024
Total SCAM! Was promised better processing fees and have since been debited weekly with hidden fees. Terrible customer service, and my sales rep who promised me great service has since ghosted me. I am sick to my stomached that these crooks can sleep at night taking my hard earned money. I am going to close my bank account and unplug the machine. Then I am going to take legal action!Review from Eric M
1 star03/15/2024
Business owners beware!! This company is a scam! So many lies to get you to sign the contract and once you're signed up they hit you with hundreds of fees!! DO NOT DO BUSINESS WITH THIS COMPANY!! ABSOLUTELY THE WORST I HAVE WORKED WITH IN YEARS!!!Review from Sarah S
5 stars02/19/2024
**** was very helpful and friendly! He went above and beyond and solved our issues quickly! We are very pleased with the customer service!Review from Erven H
5 stars02/13/2024
Talked to ****. He helped us with the closing of our credit card account, since we have closed and retired. Very helpful and professional. We appreciate his help.The Print Shop/********Review from Timothy M
1 star01/16/2024
This company are crooks they told me that they would do my inventory for and my labor rates for me and a month and a half goes by and I tell them to come pick it up I am done and they go and tell me I can't I have a no cancel able contract and I was not told this I was told I can cancel at anytime if I am unhappy so now they are telling me it would be 495 to cancel and a **** dollar contract cancelation fee also and have been taking fees out of my account alot higher than what they told me, they told me it would only be around 20 dollars and that's it and now there saying because I haven't used the system the fees would be higher but I told there sales man that came to my store to pick it up Is multiple times and he finally tells me he can't help me anymore that that's what someone told him and that I needed to deal with appstar i think these people need sued and after reading all the complaints on here it looks like iam not the only one on here that's been lied to and done wrong I think all of us need to come together and go after these people so they can't do this to other peopleReview from Vonnie S
5 stars01/03/2024
I spoke with *************** was so informative and explained all of my options. I enjoy doing business with this company for that reason. Helpful people. 10 out of 10 starsReview from Florence N
5 stars12/29/2023
Provide great customer service been with them over 6 yearsReview from Lauryn A
5 stars12/11/2023
**** is very helpful and always provides great customer service
Customer Review Rating
Average of 37 Customer Reviews
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