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Find a Location

Smokey's Garage Door has 1 locations, listed below.

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    Business ProfileforSmokey's Garage Door

    Door Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business provides garage door and opener sales, services, and repairs for residential homes.

    Business Details

    Location of This Business
    15420 N 67th Ave Ste C, Glendale, AZ 85306-2816
    BBB File Opened:
    5/1/1986
    Years in Business:
    43
    Business Started:
    4/1/1981
    Business Started Locally:
    4/1/1981
    Business Incorporated:
    3/5/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • A.B. Taylor Garage Door, Inc.
    Business Management
    • Mr. Kevin M. Pettiette, President
    Contact Information

    Customer Contact

    • Mr. Kevin M. Pettiette, President
    Additional Contact Information

    Fax Numbers

    • (623) 979-2069
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    April 8th, 2021, $440.00 was charged to my card for a new garage door opener after paying $75 to my home warranty for the repair. Smokey's committed to submit a new garage door opener request to American Home Shield. On April 10th I was told the Repair replacement request was never sent to the authorization department of my home warranty company. I would like a reimbursement of the funds paid to Smokey's $440 that my home warranty company was supposed to pay. A copy of the **** of sale that wasn't provided as proof of payment. When I contact Smokey's on April 12th owner ***** declined on a refund and receipt and hung up on me. They misinformed AHS on the same day saying I cancelled my warranty. To date AHS will not return my calls neither does Smokey's Garage Door Repair.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John A

    1 star

    08/07/2022

    Smokey's was sent out to us by our warranty company to repair a garage door opener that was intermittent. The tech spent just 10-minutes to troubleshoot the issue which he could not replicate and to lube and make adjustments to the garage door opener. After his adjustments the problem became much worse. We left a message with Smokey's to request a return visit and they did not reply. After a day passed, we again called Smokey's and spoke with a very rude individual who would offer no better than a 6-day wait for the next service visit even though their tech made the issue worse. We promptly called our warranty company and requested a change to a reputable garage door contractor. The new contractor came out the next morning (on a Saturday) and immediately diagnosed the problem which they are correcting.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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