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Find a Location

Insight Enterprises has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Insight Enterprises

      2701 E Insight Way Chandler, AZ 85286-1930

    • Insight Enterprises

      2415 S Roosevelt St (warehouse) Tempe, AZ 85282-2044

    • Insight Enterprises

      1325 W. 51st Street Tempe, AZ 85252

    • Insight Enterprises

      6820 S Harl Ave Tempe, AZ 85283-4318

    • Insight Enterprises

      PO Box 78825 Phoenix, AZ 85062-8825

    Business ProfileforInsight Enterprises

    Computer Dealers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business sells computers and accessories through retail outlets and mail order.

    Business Details

    This is a multi-location business.

    Find a Location

    Insight Enterprises has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Insight Enterprises

        2701 E Insight Way Chandler, AZ 85286-1930

      • Insight Enterprises

        2415 S Roosevelt St (warehouse) Tempe, AZ 85282-2044

      • Insight Enterprises

        1325 W. 51st Street Tempe, AZ 85252

      • Insight Enterprises

        6820 S Harl Ave Tempe, AZ 85283-4318

      • Insight Enterprises

        PO Box 78825 Phoenix, AZ 85062-8825

      Headquarters
      2701 E Insight Way, Chandler, AZ 85286-1930
      BBB File Opened:
      9/1/1986
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Incorporated:
      1/27/1995
      Type of Entity:
      Corporation
      Alternate Business Name
      • Insight Enterprises Inc
      • Insight Computers
      • Hard Drives International
      • Insight Software
      • I.D.I. - Insight Direct, Inc.
      • Idi - Insight Direct, Inc.
      • I D I - Insight Direct, Inc.
      • Insight
      • Tc Computers
      • Treasure Chest Computers
      • T C Computers.Com
      • Toshiba Accessories
      Related Businesses
      Business Management
      • Mr. Eric Crown, Chief Executive Officer
      • Mr. Tim Crown, President
      • Mr. Erik Merkow, Director of Customer Programs
      • Mr. Scott Wright, Manager of Client Services
      • Ms. Sherri West, Paralegal
      • Ms. Susan Triggs, Paralegal
      Contact Information

      Customer Contact

      • Ms. Susan Triggs, Paralegal
      Additional Contact Information

      Fax Numbers

      • (480) 813-4310
        Primary Fax

      Phone Numbers

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This is concerning my order ********** on 01/08/24. This order arrived in a damaged box so it was refused upon delivery and returned to the sender. Insight has confirmed that the units have been received back but that they are waiting for approval on the refund from the vendor. I was advised that they couldn't do a direct replacement so I'd have to wait for the refund to be processed so I can place this order once again. It has been almost 2 months now that I've been waiting for this refund. At this point, I don't wish to do further business with Insight, I just want my money back. As a startup business, this has set back my plans greatly and I'm forced to call customer service periodically only to be told the same thing. Pleading for me to give them a few more days and that they are waiting for this "vendor" to approve this refund. Keep in mind that I purchased these units directly from Insight, I had no knowledge of a third party involved. I would just like my money back so I can move on with my life please.Thanks
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Newman C

      1 star

      04/11/2024

      Their customer support is non-responsive. I asked them a very basic question about a product, filled out a "Hear from a specialist form", and sent it. I received an email auto-reply saying they'll get back to me, but they never did. This happened on 2 separate occasions. I also emailed them directly, with zero result. Obviously, I will be taking my business elsewhere.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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