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          Find a Location

          Liveops has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Liveops

              1365 N Scottsdale Rd Ste 390 Scottsdale, AZ 85257-3407

              BBB Accredited Business

            • Liveops

              1005 La Posada Dr Austin, TX 78752-3815

            Business ProfileLiveops

            Call Center
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1365 N Scottsdale Rd Ste 390

            Scottsdale, AZ 85257-3407

            Visit Website
            (800) 908-4502

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            Customer Reviews

            1.29/5

            Average of 31 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            70 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/13/2016

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Liveops, a virtual contact center, solves enterprise customer experience challenges by offering an agile, skilled workforce while we relentlessly pursue our mission to improve the lives of agents, our clients, and employees.

            Business Details

            This is a multi-location business.

            Find a Location

            Liveops has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Liveops

                1365 N Scottsdale Rd Ste 390 Scottsdale, AZ 85257-3407

                BBB Accredited Business

              • Liveops

                1005 La Posada Dr Austin, TX 78752-3815

              Headquarters
              1365 N Scottsdale Rd Ste 390, Scottsdale, AZ 85257-3407
              BBB File Opened:
              11/18/2015
              Years in Business:
              20
              Business Started:
              10/28/2003
              Business Started Locally:
              8/12/2009
              Business Incorporated:
              8/12/2009
              Accredited Since:
              1/13/2016
              Type of Entity:
              Corporation
              Alternate Business Name
              • LiveOps Inc
              Business Management
              • Ms. Natalie Lahijanian, Legal Counsel
              Contact Information

              Customer Contact

              • Ms. Aimee Matolka
              Read More Business Details and See Alerts

              Customer Complaints

              70 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/18/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Liveops Deactivated me as a contractor agent without just cause. When I attempted to gain understanding, relevance and explanation I was simply locked out. I was a great performing agent, for several years. The company has often employed moderators that were lacking in integrity. I have maintained contractor relationships ( business to business) with other vendors for over 20years. I did not file within the first year, because when I initially spoke to someone at Liveops( prior to them unjustly locking down my account,) They told me I was not allowed to since it was due to employment. I have since spoken to other friends, and people who experienced similar circumstances and found out I should have filed. Requesting my account back in good standing, with the ability to contract with the company despite some of their " shady" practices related to sales and marketing.
              Read More
              Read 69 More Complaints

              Customer Reviews

              31 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              hmahdi

              04/12/2024

              SCAM AND BLACKMAILING PEOPLE !!!!I applied for remote data entry job to Liveops *************** seeing an advertisement in ********* After interview and filled out with my information through surveyheart.com on specific page of Liveops ***************, they send me an offer letter to accept or reject. I reply replying the offer over email. Then real scenario started. They told me that my sensitive information, that I submitted through surveyheart.com, is needed to be deleted from their database and it costs $50. I paid $50 through paypal (I should have used my common sense) and they started to blackmailing claiming more money. First they said for all information to delete it needs only $50 but $50 was increased to $100 for each information delete. I was late to realize that this company is a big scam. I have all correspondence with them to prove what I am reporting.I do not know this scam company is a partner of liveops.com but they are running advertisement in name of Liveops ************** in ******** and blackmailing people. PLEASE BEWARE OF THIS COMPANY !!!
              Read 30 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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