13 Customer Reviews
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Review from Mojdeh B
5 stars08/01/2024
We shipped our cars from ********** to *****. They were very helpful, professional, and responsive. They answered all of our questions. I would highly recommend them.Review from Ryan P
1 star06/10/2024
I received a quote to ship a truck from ** to ** for my active duty son. Did all the paperwork 30 days prior to needing the vehicle in **. Dropped off the truck 1 week so they had plenty of time to make the delivery. I received zero updates. The day before the scheduled delivery of the truck my account rep said It hasn't left and requested $500.00 more dollars. I will never recommend this to any of my friends or clients at ********.
Car-Go Automotive Group Inc Response
07/25/2024
Dear ****, thanks for sharing your feedback. Were sorry your experience didnt match your expectations. We set a high standard for ourselves, and were so sorry to hear this was not met in your interaction with our business. It was an uncommon instance and well do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Review from Gavin E
5 stars06/02/2024
*** over at Cargo-Automative Group provided exceptional service. I came to *** last minute with an urgent need to ship my vehicle from ******* to ****, and he was able to meet my needs. *** not only went above and beyond, but even stayed after hours to ensure my vehicle was scheduled for departure. My car arrived to my new residence in stellar condition. I highly recommend Cargo-Automative Group.Car-Go Automotive Group Inc Response
06/04/2024
Thank you for the review *****. We were happy to assist you out of the jam created by the other company you were originally working with, and get your vehicle shipment back on track so you could fly up to **** with peace of mind. Please let us know if we can help out in the future. Best of luck to you in ****.Review from Dave P
5 stars05/07/2024
Picked up and delivered on time. Driver very professional, treated the car as if it was his own .Car-Go Automotive Group Inc Response
05/08/2024
Thanks for the review ****. It was nice to meet you over at our truck yard office the morning before your vehicle was loaded. Please let us know if you need a quote to move your vehicle in the future.Review from Kim H
5 stars11/27/2023
Literally went the extra mile for me. Never had this done before! Unfortunately my dad passed and had trouble retrieving his car, living in a different state and all. The car didn't even have a key! You can call every transport co you find on the Internet and 5 different people will call you back again and again with different quotes. All very shady. You wonder, will my car arrive and they have taken my money? Well not car go, ************** to a live person every time (***********************)), the best They will walk you through the whole process beginning to end and you will secure about your car and your money. They not only retrieved the car for me, they then made keys for it and shipped my dad's back home where it belonged. I would totally recommend this company Professional Respectful Great pricing Perfectly on timeCar-Go Automotive Group Inc Response
11/30/2023
Thank you so much for taking the time to share your positive experience with our business. We knew you were going through a tough situation with the loss of your father and being out of state with his vehicle in the impound with no key, and our staff (including ***) is all about problem solving and customer service. It is our goal to not only take care of moving the vehicles, but also take care of our customers as well as best we can. We greatly appreciate your kind words and are thrilled to hear that you had a great experience with us. If you ever need anything in the future, please let us know.Review from Lisa D
5 stars08/22/2023
Flawless experience! Used Car-Go to ship my daughter's car across the country for college. Pick up and delivery were done on dates that were given. The dispatcher and driver were in constant communication with me, and *** from Car Go was available by phone when I needed to speak with him.I researched and got quotes from multiple companies! While Car-Go was not the cheapest, I felt a level of confidence when dealing with them and I opted to spend the extra money for peace of mind. I'm glad I did!Car-Go Automotive Group Inc Response
08/23/2023
Thank you so much for your kind words! We're thrilled that we could make your daughter's car transport out to the East coast smooth and easy and for you. Your satisfaction means a lot to us! Please feel free to reach out if you need anything in the future.Review from William H
5 stars04/24/2023
Worked with *** on shipping a car from Arizona to ******** and it went flawless. After doing alot of research and realizing there are many fly by night options out there low-balling quotes to just get the job and then change it as the time got closer for pick up I realized CAR-GO WASNT one of them. They quoted a price, and the car was picked up and delivered a week later with no damage or issues with the drop off. They called ahead of time and were right on time. Next time we go to move a vehicle we will definitely get ahold of *** again!!!Car-Go Automotive Group Inc Response
05/23/2023
Thanks for the review ****. We hope your daughter is enjoying the car! We look forward to serving your needs in the future.Review from Eric H
5 stars12/27/2022
Car -Go transport is awesome! Real people, real service, rare in these times. Ive had two vehicles transported to me in two months, both came on time and one right before Christmas as it was a gift for my wife. Thank you *** and your team, prices were reasonable, and everything worked as it should. Communication was perfect, and I cant recommend enough. There are a lot of companies out there and had no idea who to use. ****** took advice and went with Car-Go. ****, ********, *****Car-Go Automotive Group Inc Response
12/28/2022
Thank you for the review ****. It was a pleasure working with you to ship your Volkswagens and help get your wife's Christmas gift there to ***** on time for the holiday. We appreciate your trust in us and value your business. Have a wonderful rest of your holiday season and a Happy New Year!Review from Carol I
5 stars11/06/2022
I was very impressed with the excellent customer service at Car-Go. When I called to ask about booking a car to be transported by Car-Go, my call was answered immediately by a real person, and I was connected with ***********************. I had a lot of questions, and *** answered them all to my satisfaction. My purchase of that car was cancelled, and when I called Car-Go to cancel my agreement to transport the car, *** very graciously and politely cancelled it, and assured me that my deposit had not been processed. I highly recommend anyone transporting a car to call Car-Go and ask for ***!Car-Go Automotive Group Inc Response
11/07/2022
Thanks for the review. We were happy to provide you with excellent customer service even though your vehicle purchase didn't work out. You were very pleasant to work with as well. Best of luck on your next purchase, and please let us know if you need some help moving that one.Review from Timothy T
5 stars11/05/2022
I like to support local businesses and needed to have vehicle transported from ****** ** to ****** **. I called Car Go transport and spoke with a guy named ***. Talk about honest up front and on point. I was able to drop my car off on a Wednesday night to save me time. The car was picked up Thursday and my son in ****** called me Friday yes Friday to say the car was there. Three days, who does that. Absolutely flawless transport and thank you again ***.Car-Go Automotive Group Inc Response
11/07/2022
Thank you very much for your review. We are glad we could help you save some time by letting you drop your vehicle off at our office, and also exceed your expectations on the shipping time.
Customer Review Rating
4.69/5stars
Average of 13 Customer Reviews
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