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Find a Location

Wilhelm Automotive has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wilhelm Automotive

      1201 S Alma School Rd Ste 14000 Mesa, AZ 85210-2096

      BBB Accredited Business
    • Wilhelm Automotive

      13973 W Indian School Rd Litchfield Pk, AZ 85340-4624

      BBB Accredited Business
    • Wilhelm Automotive

      29233 N Cave Creek Rd Cave Creek, AZ 85331-3253

      BBB Accredited Business
    • Wilhelm Automotive

      14297 W Grand Ave Surprise, AZ 85374-4297

      BBB Accredited Business
    • Wilhelm Automotive

      3900 S Estrella Pkwy Goodyear, AZ 85338-3617

      BBB Accredited Business

    Business ProfileforWilhelm Automotive

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/21/2004

    Years in Business: 96

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers automotive repair and maintenance services. 

    Business Details

    This is a multi-location business.

    Find a Location

    Wilhelm Automotive has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wilhelm Automotive

        1201 S Alma School Rd Ste 14000 Mesa, AZ 85210-2096

        BBB Accredited Business
      • Wilhelm Automotive

        13973 W Indian School Rd Litchfield Pk, AZ 85340-4624

        BBB Accredited Business
      • Wilhelm Automotive

        29233 N Cave Creek Rd Cave Creek, AZ 85331-3253

        BBB Accredited Business
      • Wilhelm Automotive

        14297 W Grand Ave Surprise, AZ 85374-4297

        BBB Accredited Business
      • Wilhelm Automotive

        3900 S Estrella Pkwy Goodyear, AZ 85338-3617

        BBB Accredited Business
      Location of This Business
      1201 S Alma School Rd Ste 14000, Mesa, AZ 85210-2096
      BBB File Opened:
      3/1/1975
      Years in Business:
      96
      Business Started:
      4/1/1928
      Business Incorporated:
      6/4/1979
      Accredited Since:
      10/21/2004
      Type of Entity:
      Corporation
      Alternate Business Name
      • Amar Enterprises Inc
      Related Businesses
      Business Management
      • Mr. Thomas E Gyder, President
      • Mr. Christopher M Garman, President
      • Ms. Traci DeLong, Executive Assistant
      • Mr. Montgomery Miller, Area Manager
      Contact Information

      Principal

      • Mr. Thomas E Gyder, President
      • Mr. Christopher M Garman, President

      Customer Contact

      • Ms. Traci DeLong, Executive Assistant
      • Mr. Montgomery Miller, Area Manager
      Additional Contact Information

      Fax Numbers

      • (623) 412-1517
        Primary Fax
      • (480) 473-8054
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      To whom it may concern,I am addressing you today over concerns about my several frequent visits to my local Wilhelm Auto Repairs shop in ******, **. My car has become increasingly worse after each visit. I originally went in to get a minor leak from the transmission and an overheating issue repaired on 2/23/24. The overheating issue was resolved, and they told me the leak had been fixed. I was told the leak was from the front left CV axle assembly. I immediately drove the short distance home and discovered it was still leaking transmission fluid and now oil. I had never had an oil leak before, so this was new.On 3/23/24, I took my car back to find the source of the leak and to get my window fixed. I returned it to the shop and they told me the transmission line was not seated properly in the radiator. They also told me the oil cooler line needed to be replaced to stop the oil leak. It cost $671.43. When I took the car home, the transmission line was fixed, but the oil leak was worse.On 4/03/24, I took the car in again because they still did not fix the oil leak. They said I needed an engine oil pan gasket. I picked it back up on 4/12/24. It cost me $778.25. I drove it home and it was still leaking oil.I took it back on 4/13/24 to get the oil leak fixed again. This time, it did not cost me anything but time and inconvenience, but the oil leak was still not fixed.So, in total, my car was away for twenty days, and I have spent $1,449.68 on repairs only pertaining to the leak that was never fixed, and made worse.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Diane C

      1 star

      04/12/2024

      Went in for an oil change and came out needing a new bumper. They sent me to a body shop who I continue having to call for the last 2 weeks as they do not return my calls about the bumper they are supposed to replace my vehicle with. The damage has gotten worse as I drive. The body shop then claims they have zero openings until July. What is this?!

      Wilhelm Automotive Response

      04/16/2024

      We apologize for your negative experience at Wilhelm Automotive. Our team strives to provide exceptional service, and we take customer feedback seriously. We would appreciate the opportunity to address your concerns directly. Please contact us at **************** as we would like to discuss this matter further.


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