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            Business ProfileX2 Industries

            Car Racing Equipment

            Contact Information

            Nationwide

            San Tan Valley, AZ 85143

            Visit Website
            Email this Business
            (800) 823-0320

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers automotive accessories.

            Products & Services

            Aftermarket Air Suspension, Factory Air Suspension, Drop Suspension, Lift Suspension, Projector Headlights, Crystal Headlights, Corner Lights, Fog & Bumper Lights, Tail Lights & Brake Lights, Truck Lighting, Lighting Accessories, Accessory Bulbs, Underbody Glow Kits, HID Headlight Parts, HID Kits, OEM Headlight Bulbs, Cooling Fans & Parts, Intake Parts, Intake Systems, Strut Bars, Spark Plug Wires, Air Horns, Billet Accessories, Billet Wheel Adapters, Body Kits, Bull Bars, Bumpers, Chrome Door Handles, Door Hinge Kits, Door Poppers, Grilles, Hidden Hitch Kits, Hood Hinge Kits, Linear Actuators, Mud Flaps, Power Locks, Power Windows, Spoilers / Wings, Steel Cowl Hoods, Steel Rollpans, Step Bars, Tail Light Bezels, Tail Light Fillers & More, Tailgate Handle Kits, Tailgate Skins, Vinyl, Wheels, Wind Splitters, Windshield Wipers, Exterior Car Care, Gauges, Gauge Pods, Wiring Accessories, Electronics, Shift Knobs & Parts, Switches & Buttons, Custom Steering Wheels, Seat Belts, Seats, Detailing Accessories, Interior Car Care

            Business Details

            Location of This Business
            Nationwide, San Tan Valley, AZ 85143
            Email this Business
            BBB File Opened:
            11/20/2014
            Years in Business:
            15
            Business Started:
            3/15/2009
            Business Started Locally:
            8/10/2014
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Christopher Peltz, Owner
            Contact Information

            Principal

            • Mr. Christopher Peltz, Owner

            Customer Contact

            • Mr. Christopher Peltz, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/20/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I ordered a suspension system for my car on 06/06/2023. It was paid for at the time of order in the amount of $1634.79. I heard nothing from them, did not even send me a reciept. I called them in July, date unknow, and was told i would have it in 2-3 weeks. Still did not send me an invoice even though I corrected my email address. Called again in August and was told it would be a couple more weeks. Called on 09/20/2023 and was told they'd never done this particular build but would have it in 2 **** weeks. Corrected my email address yet again and finally got an invoice. It is now 11/20/2023, 2 MONTHS after the last assurance of 2**** weeks. I tried to call them today, but got phone company messages that both the 800 number and the cell number on the website were no longer available. I have mobility issues and this was to support my vehicle so that I could carry my mobility scooter. I have given them nearly 6 months to get this kit ready but they can't seem to be bothered with it, or maybe they've gone out of business due to unfulfilled orders and lack of customer service.
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            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Josef V

            07/10/2023

            Order parts and didnt receive them. Also asked for a refund and never received.

            X2 Industries Response

            07/11/2023

            This review needs to be removed. This customer placed an order and never formally asked for a cancellation nor did he receive the goods, there was not enough time to produce the parts which customers are informed of during the checkout process and on every email correspondence.

             

            Read 1 More Customer Review

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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