Business ProfileforPuppies 'N Love

A puppy I bought from Animal Kingdom ****** Store was sick from the beginning. She had Kennel cough and *******. This was covered under their warranty but it took over 2 months for me to get reimbursement. Then my puppy developed a condition called ****-CalvePerthes Disease. This is hereditary and congenital which is covered by their warranty. It says that on the sale contract that I signed. The poor thing was in pain and limping. I spent almost 4k on vet visits, surgery and treatment. I am reaching the price that I bought her. She is only 10 months and she was a very expensive puppy. I expected her to not have such a severe problem this early. The surgery just took the pain away but she will never walk normally. I contacted the store when I first found this out. The assistant manager ****** was very nice. He referred me to a lady named **** at the main office. She has not been helpful at all. She didn't reply to the first e-mails. Then sent a text but didn't really respond. ***** later she e-mails me saying she will help and is sorry but she didn't really do anything.I even called the office. I e-mailed again and no response again. I am hitting a month since I contacted them and there has not been any action taken. Per sale contract she is still under warranty. I provided ALL the documentation they needed. So they are not even following the sales contract. I don't know where they are getting these puppies from. For the price that you pay, this should not be happening. A 10 month old puppy shouldn't have such a serious illness that requires expensive surgery.